Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK:
Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018
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CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE:
Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 12 Nov 2019 | Published: 14 Nov 2019
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Digital transformation: bridging the paper and digital gap
sponsored by ComputerWeekly.com
ANALYST REPORT:
Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
Posted: 30 Sep 2016 | Published: 30 Sep 2016
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CW Nordics May 2017
sponsored by ComputerWeekly.com
EZINE:
The cloud is so pervasive within enterprises today that it is easy to understate the way it has changed businesses. The internet of things is putting your security at risk. How did application performance monitoring prevent a business disaster? Read on to explore all this and much more.
Posted: 18 May 2017 | Published: 25 May 2017
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IT leadership best practices for CIOs, CTOs and CDOs in Benelux
sponsored by ComputerWeekly.com
EGUIDE:
After 17 years Dutch university TU Delft realized its learning management system, was no longer up to scratch it decided in the light of trends such as digital examination. Read about the project to replace one of its core legacy systems here.
Posted: 10 Jul 2017 | Published: 10 Jul 2017
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The MPS opportunity for SMBs
sponsored by ComputerWeekly.com
ANALYST REPORT:
Analysts Louella Fernandes and Clive Longbottom examine the need for Managed Print Services (MPS) and how SMBs are faring as they embark on their MPS journey.
Posted: 14 Oct 2014 | Published: 14 Oct 2014
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Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version
sponsored by Siemon Company
WHITE PAPER:
Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.
Posted: 17 Nov 2010 | Published: 17 Nov 2010
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N-able Help Desk Manager: Free 30-Day Trial
sponsored by Solarwinds N-able
SOFTWARE DEMO:
This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014
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Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER:
At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010
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IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE:
This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013
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