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IP-based Call Centers Reports
 
ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

TOPICS: 
ScanSource & ShoreTel

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

TOPICS: 
SAP America, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

TOPICS: 
Avaya

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

TOPICS: 
ScanSource & ShoreTel

Retail: Where to Invest in 2019
sponsored by SoftServe
WHITE PAPER: To help paint a clearer picture of today's retail investment priorities, this eight-page article walks through the four areas where innovation can take place: engagement, technology, operations, and decision making. Click inside to learn more.
Posted: 18 Feb 2019 | Published: 18 Feb 2019

TOPICS: 
SoftServe

Supercharge Ansible for Networking with Itential
sponsored by Itential
WEBCAST: Watch this webinar to learn about Itential for Red Hate Ansible—a tool designed to make using the open-source software easier by providing built-in network intelligence and a low-code development interface. Learn how you can enable network engineering and IT operations teams to execute network automation capabilities without writing code.
Posted: 11 Feb 2019 | Premiered: Feb 11, 2019

TOPICS: 
Itential

The Journey Towards Optimized IT Operations
sponsored by ServiceNow
WHITE PAPER: In this collection of data points and industry surveys, read through some of the challenges and opportunities multi-cloud is forcing IT operations teams to come face-to-face with – and what's setting apart the winners from the losers.
Posted: 08 Feb 2019 | Published: 08 Feb 2019

TOPICS: 
ServiceNow

Broken Access Controls
sponsored by Veracode, Inc.
WHITE PAPER: Read this paper to find out how weak security controls could allow unauthorized users to access things you don't want them accessing and learn how to prevent these issues with secure coding practices.
Posted: 11 Feb 2019 | Published: 11 Feb 2019

TOPICS: 
Veracode, Inc.

How 12 Leading Companies Achieved Datacenter Modernization
sponsored by Nutanix
WHITE PAPER: Inside this collection of real-world case studies, find out how an array of companies – including household names like Jetblue, Nasdaq, Hyundai, and WD-40 – chose a simpler route towards datacenter modernization, giving their IT teams a break without skimping on performance and security standards.
Posted: 15 Feb 2019 | Published: 15 Feb 2019

TOPICS: 
Nutanix

CW Benelux ezine February 2019
sponsored by ComputerWeekly.com
EZINE: Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
Posted: 31 Jan 2019 | Published: 07 Feb 2019

TOPICS: 
ComputerWeekly.com
 

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