IP-based Call Centers White Papers

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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

World-Record Performance for AI and ML
sponsored by Dell Technologies & AMD
WHITE PAPER: In this eGuide, you will hear that organizations depend on artificial AI and ML to forecast sales, segment their customer bases and identify risks. Download this guide and learn three Dell PowerEdge servers that have set world records in a benchmark specifically designed to provide real-world performance data on AI and ML workloads.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
Dell Technologies & AMD

Best of Both Clouds: Embracing a True Hybrid Cloud Strategy
sponsored by Dell Technologies
WHITE PAPER: This paper compares the performance and user experience of VMware Horizon on Dell Technologies APEX Hybrid Cloud with Amazon WorkSpaces on AWS and Windows Virtual Desktop on Azure.
Posted: 01 Jul 2024 | Published: 02 Feb 2023

TOPICS:  IT Management
Dell Technologies

The Advantages of a Full Stack Infrastructure Platform Over Pure Play Storage Solutions
sponsored by Dell Technologies
WHITE PAPER: Enterprises today require a storage infrastructure designed to help them grow and innovate, and not be a hurdle that they need to overcome. This report looks at the challenges faced by organizations looking to modernize storage while optimizing cost and overcoming complexity.
Posted: 01 Jul 2024 | Published: 29 Feb 2024

TOPICS:  IT Management
Dell Technologies

16 Ways Dell OpenManage Helps Your Business
sponsored by Dell Technologies & Intel®
WHITE PAPER: Access this infographic that highlights the 16th generation of Dell PowerEdge servers with 16 examples of how OpenManage portfolio enhances server range.
Posted: 15 May 2024 | Published: 15 May 2024

TOPICS:  IT Management
Dell Technologies & Intel®

Dell PowerStore Data Efficiency
sponsored by Dell Technologies
WHITE PAPER: This Technical Review from TechTarget's Enterprise Strategy Group documents the evaluation of Dell PowerStore data reduction. Learn how Dell PowerStore combines always-on inline compression and global deduplication to increase system efficiency and drive capacity savings.
Posted: 01 Jul 2024 | Published: 29 Feb 2024

TOPICS:  IT Management
Dell Technologies

Accelerated Ransomware Recovery with Dell APEX Backup Services for Medium Businesses
sponsored by Dell Technologies
WHITE PAPER: Read this paper to learn how Dell APEX Backup Services for medium businesses can help transform a ransomware attack from a devastating ordeal to a survivable incident.
Posted: 01 Jul 2024 | Published: 04 Apr 2023

TOPICS:  IT Management
Dell Technologies

Inclusion = everyone: Expert advice for improving tech diversity
sponsored by TechTarget ComputerWeekly.com
WHITE PAPER: At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
Posted: 02 Mar 2023 | Published: 03 Mar 2023

TechTarget ComputerWeekly.com