Distance Education

WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.

Posted: 19 Jul 2007 | Published: 01 May 2007

WHITE PAPER: For ServiceNow, on-time, on-target project delivery is critical. It’s so important that they decided to build their own business focused PMO. Learn about ServiceNow’s experience building and implementing their PMO, and how they can help you do the same, in this white paper.

Posted: 08 Jan 2021 | Published: 08 Jan 2021

WHITE PAPER: CompTIA's IT Industry Outlook 2021 is a research report that explores the trends shaping the industry, its workforce and its business models. Learn factors that could positively and negatively impact business growth in 2021, 2021 budget projections compared to 2020, and more.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

WHITE PAPER: We've partnered with CompTIA to be able to bring you their insights on advancing diversity in technology for SMBs. You'll explore how you can plan for diversity and components worth assessing as you get started, talent acquisition and retention checklists, ERG benefits to employees and steps you can take to establish one, and more.

Posted: 12 Oct 2020 | Published: 12 Oct 2020

WHITE PAPER: The organizations that treat their employees like premium customers, from the recruiting process through the alumni experience, are best positioned to retain talent and see the highest performance. Get insight on technology’s increasingly important role in delivering a good EX, and tips for crafting your strategy, in this white paper.

Posted: 03 Mar 2021 | Published: 03 Mar 2021

WHITE PAPER: Check out this white paper to see a worksheet that gives best practices and asks key questions from the public and private sectors for addressing skills gaps.

Posted: 18 Sep 2020 | Published: 18 Sep 2020

RESOURCE: As the definition of work continues to evolve, communications services and technology are advancing. In this guide, explore some of the challenges and opportunities that come with this new way of work, as well as advice from analysts and practitioners in the field.

Posted: 04 Jan 2021 | Published: 04 Jan 2021

RESEARCH CONTENT: There’s never been a better time for businesses to find out how connected their employees are. Has the pandemic made people feel less connected or has technology made them feel closer? To help quantify connectedness at work, Zoom conducted a survey of more than 1,000 Australian workers. Explore their results in this white paper.

Posted: 06 Apr 2021 | Published: 06 Apr 2021

EBOOK: Every organization has a duty to keep their employees safe and maintain a secure, functional workplace—whether they’re planning to reopen or not. Get insight into how ServiceNow is handling their reopening process and the steps they’re taking in this eBook.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.

Posted: 18 Dec 2020 | Published: 18 Dec 2020