In this week’s Computer Weekly, our latest Buyer's Guide examines best practice in desktop virtualisation. We ask if a six-year-old technology could be a key to tackling IT security threats. And we look at how universities are dealing with their IT challenges as they await the first intake of students at new higher tuition fees. Read the issue now.
This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
In today's landscape, it is important to shape your business with cloud and mobile strategies. This guide highlights the importance of customer control and how cloud technology can help your business bolster consumer relationships.
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