Deliver smart, responsive IT services in an always changing world
sponsored by ServiceNow
WHITE PAPER:
Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER:
Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
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ITIL 4 Whitepaper
sponsored by Atlassian
EBOOK:
Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM.
Posted: 17 Feb 2021 | Published: 17 Feb 2021
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MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019
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CW Europe December 2019: Deutsche Bank creates innovation division
sponsored by ComputerWeekly.com
EZINE:
German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.
Posted: 03 Dec 2019 | Published: 12 Dec 2019
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IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK:
Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020
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One Company's Journey Towards a Unified View of the Environments Supporting Trading Applications
sponsored by StackState
CASE STUDY:
Download this case study to follow one company's journey as they looked for a monitoring tool that could tie all critical information together to get a unified view of their environment and learn how you can do the same in your organization.
Posted: 02 Dec 2020 | Published: 02 Dec 2020
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The Effects of COVID-19 on IT Infrastructure Spending
sponsored by Fujifilm Recording Media USA, Inc.
EGUIDE:
Explore this e-guide to learn the 3 ways the pandemic is affecting IT and storage spending, what flexible infrastructure investments are out there, and the pros & cons of consumption-based pricing.
Posted: 12 Nov 2020 | Published: 10 Nov 2020
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How to get closer to the Holy Grail of IT operations management
sponsored by ServiceNow
WHITE PAPER:
Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing.
Posted: 07 Apr 2021 | Published: 07 Apr 2021
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ServiceNow adds mobile app to 'New York' Now Platform
sponsored by ServiceNow
EGUIDE:
ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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