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Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018

ServiceNow

Top 2019 IT Service Management Tools Compared
sponsored by ServiceNow
ANALYST REPORT: IT service management (ITSM) tools are the backbone of IT departments around the world. But not all ITSM offerings are created equal. In this Gartner Magic Quadrant report, find out how the top ITSM tools of 2019 stack up against one another.
Posted: 10 Sep 2019 | Published: 29 Aug 2019

ServiceNow

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
EBOOK: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017

ServiceNow

Going Up? How Atlas Schindler Elevators Revamped Their IT Services
sponsored by Serviceaide
WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Modernizing Legacy Applications Saves Bottom Lines
sponsored by ServiceNow
VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

ServiceNow

South African Financial Services Company Gears Up for the Multi-cloud
sponsored by Nutanix
CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways.
Posted: 14 Feb 2019 | Published: 31 Dec 2018

Nutanix

Are We Ready to Sustainably Monetize 5G?
sponsored by Kingpin - MATRIXX Software
WHITE PAPER: Long-term 5G profitability and cost of operation KPIs will only be achieved with a shift to a real-time digital operating model. That will require a major change in business strategy and IT delivery models for Telcos. In this white paper, explore 5 key questions the Telco C-suite should be asking to help them plan for the 5G era.
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Kingpin - MATRIXX Software

MicroScope – June 2019: Sourcing IT among the clouds
sponsored by MicroScope
EZINE: Outsourcing is changing as the anything-as-a-service model takes off.
Posted: 24 May 2019 | Published: 24 May 2019

MicroScope

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.
Posted: 27 Oct 2019 | Published: 29 Oct 2019

ComputerWeekly.com

Harness the Cloud
sponsored by Verizon
WHITE PAPER: In this guide, learn about the 6 purchase considerations when choosing the right service provider for your organization.
Posted: 27 Aug 2019 | Published: 27 Aug 2019

Verizon
 
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