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Converged IP Contact Centers Reports
 
SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Driving Productivity Gains in your Business
sponsored by Dell EMC
WHITE PAPER: Inside this research report, learn how to build a fact-based strategy that puts productivity goals at the forefront of your IT and business investment decisions.
Posted: 15 Mar 2019 | Published: 15 Mar 2019

Dell EMC

Realizing 2030: A Divided Vision of the Future
sponsored by Dell and Intel®
WHITE PAPER: From a team of global tech experts, discover how human-machine partnerships are predicted to evolve in the next decade and what those changes could mean for the future of business activity.
Posted: 18 Mar 2019 | Published: 18 Mar 2019

Dell and Intel®

Digitalization Will Make Most Heritage Financial Firms Irrelevant
sponsored by HP
RESOURCE: Gartner predicts that over 80% of traditional financial firms will be out of business by 2030 – a figure based almost exclusively on the inevitability of digital disruption. Inside this analysis piece from Gartner, discover how financial firms can keep ahead of looming disruption threats and capitalize on digital business trends.
Posted: 13 Mar 2019 | Published: 29 Jan 2018

HP

How to Transform Your Business to Become a Bionic MSP
sponsored by Kaseya
EBOOK: Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Kaseya

The True Impact of ServiceNow IT Business Management
sponsored by ServiceNow
WHITE PAPER: Download this study from Forrester to learn about the potential ROI of ServiceNow IT Business Management (ITBM) software and explore the benefits, costs, and risks associated with an ITBM investment.
Posted: 19 Mar 2019 | Published: 31 Oct 2018

ServiceNow

Improve Business Agility Through Platform Consolidation
sponsored by ServiceNow
WHITE PAPER: Flip through the findings of a Forrester survey that canvassed over 360 IT decision makers to learn how they're consolidating existing IT and application development platforms to further greater digital transformation objectives.
Posted: 08 Mar 2019 | Published: 08 Mar 2019

ServiceNow
 

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