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Converged IP Contact Centers Reports
 
ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Talkdesk vs. 8x8 vs. 7 more: Which CCaaS is Best for You?
sponsored by Talkdesk
RESOURCE: CCaaS solutions are becoming the preferred deployment model for many contact centers in North America, replacing traditional on-premises contact center infrastructure. Find out why in this Gartner Magic Quadrant, and review 9 CCaaS providers and their features to help determine the right choice for you.
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Talkdesk

5 Emerging Trends in the Construction Industry
sponsored by Smartsheet
WHITE PAPER: Download this construction industry guide, which outlines 5 trends that can be addressed through IT tools that feature automated tasks and error free data.
Posted: 15 Nov 2019 | Published: 15 Nov 2019

Smartsheet

Government IT Modernization: 5 Questions to Ask
sponsored by Dell Technologies
WHITE PAPER: Use this resource to uncover the five key questions your organization should be asking to help position IT for modernization success.
Posted: 07 Nov 2019 | Published: 07 Nov 2019

Dell Technologies

It’s Automation, Not Art
sponsored by SolarWinds, Inc.
EBOOK: Open up this 26-page eBook to explore the depths of the relationship between automation and monitoring software – and why you might be overthinking it.
Posted: 17 Oct 2019 | Published: 31 Oct 2016

SolarWinds, Inc.

The Ultimate Buyers Guide to Managed IT Services
sponsored by OneNeck IT
EBOOK: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.
Posted: 23 Oct 2019 | Published: 31 Oct 2018

OneNeck IT

Logicalis Anywhere: Global Service for Global Customers
sponsored by Logicalis
SERVICE LISTING: learn how to transform your IT value chain using Logicalis Anywhere, including within deployment, maintenance, and procurement processes. Plus, learn about custom IT services tailored to your unique business needs, such as hosted video, managed security, and more.
Posted: 12 Nov 2019 | Published: 29 Sep 2017

Logicalis
 

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