Consumer Data Privacy White Papers, Software Downloads, Definition and Webcasts

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Consumer Data Privacy Reports

The Future of the Contact Center sponsored by Avaya RESEARCH CONTENT: In this Gartner research report, discover what to expect from the future contact center. Learn how AI can help revolutionize your engagement and interactions, and explore the technological changes paving the way for the contact center of the future, including cloud technology, chatbots, and more. Posted: 24 May 2019 \| Published: 25 Apr 2019 TOPICS: Artificial Intelligence \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Predictive Analytics \| Predictive Analytics Software \| Real-time Analytical Software \| Real-time Analytics \| Robots

Increase Customer Satisfaction by Focusing on the Citizen Experience sponsored by Avtex WHITE PAPER: In this white paper, explore how governments and government agencies can improve their citizens' satisfaction by refining their citizen experience. Additionally, learn how to define a successful citizen experience, and uncover 3 steps to improving yours. Posted: 16 Sep 2019 \| Published: 31 Dec 2017 TOPICS: Business Intelligence \| Business Intelligence Software \| Customer Interaction Services \| Customer Loyalty \| Customer Privacy \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Governments \| Public Administration \| Public Sector

Data Breach Case Study: Heartland Payment Systems sponsored by Sourcefire CASE STUDY: Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals. Posted: 18 Mar 2009 \| Published: 01 Jan 2009 TOPICS: Credit Cards \| Customer Data Management \| Customer Privacy \| Cybersecurity \| Fraud Protection \| Identity Management \| Identity Theft \| Intrusion Prevention \| Payment Card Industry Data Security Standard Compliance \| Payment Processing

Top Five Security Issues for Small and Medium-Sized Businesses sponsored by Cisco Systems, Inc. WHITE PAPER: Small and medium-sized businesses use the Internet and networked applications to reach new customers and serve their existing ones more effectively. Posted: 22 Feb 2008 \| Published: 01 Jan 2006 TOPICS: Customer Privacy \| Internet \| Network Security \| Security \| Security Threats

Rabobank International Enabling Customers to Bank Safe With HP sponsored by Hewlett-Packard Enterprise WEBCAST: View this brief webcast to see what one financial industry leader sees as a solution fit for the security future of his organization, and how strategies involving big data and education can keep customers' money and data safe from cybercrime. Posted: 27 Nov 2013 \| Premiered: Nov 27, 2013 TOPICS: Banking Industry \| Banking Services \| Business Intelligence \| Customer Privacy \| Customer Satisfaction \| Cybersecurity \| Data Security \| Financial Industry Organizations \| Financial Services \| Financial Services Industry \| Online Banking Services \| Risk Management \| Security \| Security Management \| Security Managers \| Security Systems \| Security Threats

Three Ways Online Anonymity Hurts Businesses and Consumers sponsored by Gigya WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences. Posted: 27 Jan 2014 \| Published: 31 Dec 2013 TOPICS: CRM \| CRM Best Practices \| Customer Data Management \| Customer Privacy \| Customer Satisfaction \| Online Marketing \| Social Computing \| Social Networking \| User Experience

Web Application Security: Automated Scanning versus Manual Penetration Testing sponsored by Logicalis WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. Posted: 11 Dec 2008 \| Published: 11 Dec 2008 TOPICS: Customer Data Management \| Customer Privacy \| HTTP \| HTTPS \| Penetration Testing \| Security Threats \| Software \| Vulnerability Assessments \| Web Application Security

Vault-Like Protection for 200 Financial Services Locations sponsored by WatchGuard Technologies, Inc. CASE STUDY: Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it Posted: 26 Oct 2009 \| Published: 26 Oct 2009 TOPICS: Customer Privacy \| Data Security \| Network Security \| Network Security Appliances \| Security \| VPN

Presentation Transcript: Virtualized Cardholder Data Environments Capitalizing on Updated PCI SSC Guidance sponsored by HyTrust PRESENTATION TRANSCRIPT: 2010 marked the release of the PCI's DSS 2.0 compliance standards, and among a variety of new standards, virtualization has made an appearance. Access this presentation transcript for expert analysis of the latest challenges of PCI compliance, including a detailed overview of concerns related to virtualization. Posted: 07 Jul 2011 \| Published: 07 Jul 2011 TOPICS: Access Control \| Customer Data Management \| Customer Privacy \| Network Security \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Server Virtualization

Protect Your Customer Data for Peace of Mind sponsored by Cisco Systems, Inc. WHITE PAPER: When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind. Posted: 22 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Authentication \| Compliance (Systems Operations) \| Continuous Data Protection \| Customer Data Management \| Customer Data Management Software \| Customer Privacy \| Customer Satisfaction \| Data Back Ups \| Endpoint Security \| Firewall Management

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