Communications Networks Reports

WHITE PAPER: Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper.

Posted: 26 Mar 2010 | Published: 26 Mar 2010

WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.

Posted: 08 Feb 2010 | Published: 22 Jan 2009

WHITE PAPER: This paper explains the fundamentals of Carrier Ethernet and examines how service profiles and Service Level Agreements (SLAs) can be defined in Carrier Ethernet.

Posted: 28 Jan 2010 | Published: 28 Jan 2010

WHITE PAPER: In this paper, you'll learn that UPI-based solutions provide superior business value, helping customers keep pace with technology innovations and build a smarter, unified business foundation.

Posted: 28 Jan 2010 | Published: 28 Jan 2010

WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.

Posted: 15 Jan 2010 | Published: 15 Jan 2010

EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.

Posted: 09 Nov 2009 | Published: 09 Nov 2009

CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.

Posted: 01 Oct 2009 | Published: 25 Aug 2009

CASE STUDY: Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.

Posted: 01 Oct 2009 | Published: 26 Aug 2009

PRESENTATION TRANSCRIPT: This presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.

Posted: 18 Sep 2009 | Published: 17 Sep 2009

CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

Posted: 08 Sep 2009 | Published: 01 Sep 2009

WHITE PAPER: Read this white paper to learn how deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations.

Posted: 28 Aug 2009 | Published: 03 Aug 2009

CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.

Posted: 24 Aug 2009 | Published: 05 Aug 2009

WHITE PAPER: Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.

Posted: 14 Aug 2009 | Published: 14 Aug 2009

WHITE PAPER: Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.

Posted: 22 May 2009 | Published: 01 May 2008

EGUIDE: This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.

Posted: 20 May 2009 | Published: 19 May 2009

PRESENTATION TRANSCRIPT: This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.

Posted: 06 Mar 2009 | Published: 06 Mar 2009

PRESENTATION TRANSCRIPT: This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.

Posted: 06 Mar 2009 | Published: 06 Mar 2009

PRODUCT OVERVIEW: This paper details Office Communicator 2007 R2, an application that provides an immediate, visual representation of a person's availability across your network. Communicate with greater flexibility, streamline communications from the applications you use most, and work from anywhere with the Office Communicator 2007 R2.

Posted: 04 Mar 2009 | Published: 04 Mar 2009

PRESENTATION TRANSCRIPT: Check out this transcript of a webcast sponsored by Dell and Microsoft to learn why a Unified Communication Solutions from Dell is easy to implement, less disruptive to daily operations and is designed to deliver outstanding ROI for existing Windows environments.

Posted: 26 Feb 2009 | Published: 26 Feb 2009

PRESENTATION TRANSCRIPT: Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing.

Posted: 26 Feb 2009 | Published: 26 Feb 2009

WHITE PAPER: Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.

Posted: 09 Jan 2009 | Published: 09 Jan 2009

WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.

Posted: 06 Oct 2008 | Published: 03 Oct 2008

WHITE PAPER: Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.

Posted: 02 Oct 2008 | Published: 02 Oct 2008

WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.

Posted: 28 Aug 2008 | Published: 28 Aug 2008

WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.

Posted: 10 Sep 2007 | Published: 01 Sep 2007