Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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Secure IT Asset Disposition: Achieving Business Value While Mitigating Risks
sponsored by Iron Mountain
WHITE PAPER:
The risks of not having an IT asset disposition (ITAD) solution are substantial.Download this white paper for advice on how to dispose of old IT equipment successfully while achieving security, compliance, and environmental goals.
Posted: 23 Jul 2020 | Published: 23 Jul 2020
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Visibility to Containers: Measurable outcomes from CMDB
sponsored by ServiceNow
EBOOK:
Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.
Posted: 22 Jan 2020 | Published: 22 Jan 2020
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Technology, Innovation and Change
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
IT leaders identify the technologies most likely to impact on their organisations approach to change and innovation in this study by Theron LLP and Computer Weekly.
Posted: 05 Aug 2013 | Published: 02 Aug 2013
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Real World Stories of IT Admin Heroes
sponsored by Pure Storage
WHITE PAPER:
Check out this compendium of case studies to see 7 shining examples of everyday IT admin heroes as they use Pure Storage to help their organizations simplify and transform operations for mission-critical databases, virtualized environments, and analytics with all-flash and NVMe.
Posted: 21 Aug 2020 | Published: 21 Aug 2020
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The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013
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Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends
sponsored by ComputerWeekly.com
EBOOK:
In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now.
Posted: 15 Aug 2011 | Published: 15 Aug 2011
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IBM DeveloperWorks
sponsored by IBM
SOFTWARE DOWNLOAD:
The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.
Posted: 09 Jun 2011 | Premiered: 09 Jun 2011
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The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012
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