Business & Operational Support Systems

EGUIDE: Against all odds, the Australian people and businesses proved their mettle, becoming one of the first countries in the world to emerge from the pandemic. Companies pivoted quickly and adopted new business models while supercharging digitisation initiatives at an unprecedented pace. Here are Computer Weekly's top 10 Australia IT stories of 2020:

Posted: 11 Jan 2021 | Published: 11 Jan 2021

WHITE PAPER: At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.

Posted: 30 Jun 2009 | Published: 01 May 2009

WHITE PAPER: In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field.

Posted: 14 Feb 2011 | Published: 14 Feb 2011

WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.

Posted: 05 May 2009 | Published: 01 Sep 2008

VIDEO: Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.

Posted: 22 Sep 2010 | Premiered: 22 Sep 2010

WHITE PAPER: The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.

Posted: 08 Mar 2010 | Published: 08 May 2009

CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

Posted: 01 Jul 2008 | Published: 01 Jul 2008

CASE STUDY: A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.

Posted: 25 May 2011 | Published: 25 May 2011

WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.

Posted: 29 Aug 2011 | Published: 29 Aug 2011

WHITE PAPER: Make informed decisions at a lower cost with the right BI strategy.

Posted: 14 Jun 2010 | Published: 15 Jan 2009