Actionable Metrics White Papers, Software Downloads, Definition and Webcasts

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Actionable Metrics

Actionable Metrics Reports

CIO2CIO Global Research Study: Business Intelligence and Master Data Management (MDM) sponsored by SAP America, Inc. WHITE PAPER: This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia. Posted: 18 Jun 2008 \| Published: 01 Jul 2007 TOPICS: Business Intelligence \| Data Quality \| Information Management \| Master Data Management \| Metrics

How to Spot a Failing Project sponsored by AtTask TECHNICAL ARTICLE: Only about one-third of all projects are complete successes. Download this paper to take a look at the early warning signs in an IT project and what you can do to make the project a success. Posted: 18 Jun 2009 \| Published: 18 Jun 2009 TOPICS: CIOs \| IT Management \| IT Managers \| Metrics \| Project Management \| Software Project Management

The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update sponsored by Rackable Systems WHITE PAPER: This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center. Posted: 31 Oct 2008 \| Published: 31 Oct 2008 TOPICS: Cooling Equipment \| Data Center Management \| Data Centers \| Environmental Compliance \| Environmental Law \| Metrics \| Power Generation Equipment \| Server Virtualization

Best Practices: 10 must-have metrics and benchmarks for better recruiting sponsored by SuccessFactors WHITE PAPER: To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting. Posted: 25 Feb 2014 \| Published: 25 Feb 2014 TOPICS: Benchmark Testing \| Careers \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| Metrics \| Recruiters \| Recruiting Services \| Social Computing \| Social Networking \| Talent Management \| Web Site Administration \| Workforce Management Software \| Workforce Planning

The New CRM Metrics: Putting Them to Work sponsored by SearchCRM WHITE PAPER: There is added pressure for modern contact center agents, with customers armed to the teeth with devices to connect with businesses—from tweets to texts to phone calls. But with proper metrics to gauge performance and lead to instructive training, some of that pressure can be alleviated. Posted: 25 Jan 2013 \| Published: 25 Jan 2013 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Workforce Management \| CRM \| Metrics

Measuring the Business Impact of Support sponsored by Citrix Online UK WHITE PAPER: Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. Posted: 16 Jul 2010 \| Published: 16 Jul 2010 TOPICS: CRM \| CRM Analytics \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Metrics

Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance sponsored by DataFlux Corporation CASE STUDY: Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations. Posted: 14 Jan 2009 \| Published: 14 Jan 2009 TOPICS: Data Governance \| Data Profiling \| Data Quality \| Financial Reporting \| Financial Services \| Financial Services Industry \| Metrics \| Reporting Software \| Sarbanes-Oxley Compliance

Pentaho BI 4 - Power to the User sponsored by Pentaho Corporation WEBCAST: This Q&A video is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Watch to learn about the latest features including: interactive reporting, data discovery capabilities, and new user interface. Posted: 26 Sep 2011 \| Premiered: Sep 16, 2011 TOPICS: Business Intelligence \| Business Intelligence Software \| Data Analytics \| Metrics \| Reporting Software

Choosing the Right Management Tools for Virtual Infrastructures sponsored by Isilon Systems PRESENTATION TRANSCRIPT: Learn how to combat VM sprawl and other virtualization challenges with the right management tools, and develop the proper strategies to get the best possible ROI in this expert resource. Posted: 22 Sep 2011 \| Published: 22 Sep 2011 TOPICS: Data Center Management \| Metrics \| Server Consolidation \| Server Management \| Server Virtualization \| Virtual Machine \| VMware

2010 Asset Management Operations and Compensation Survey Findings sponsored by Advent Software, Inc WHITE PAPER: In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing. Posted: 18 May 2011 \| Published: 17 May 2011 TOPICS: Asset Management (Finance) \| Asset Management Services \| Budgeting \| Compensation \| Employee Monitoring \| Financial Services Industry \| Metrics \| Operational Support Systems

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