The Agile CFO: Enabling the Innovation Path to Growth
sponsored by IBM Line of Business
WHITE PAPER:
This paper proposed several actions financial executives can take to become agile CFOs.
Posted: 12 Jun 2008 | Published: 01 Dec 2006
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Energy Logic: Calculating and Prioritizing Your Data Center IT Efficiency Actions
sponsored by Emerson Network Power
WHITE PAPER:
This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
Posted: 07 Jul 2009 | Published: 07 Jul 2009
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Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER:
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009
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Improving Operations with Reports, Plans and Metrics
sponsored by IBM Cognos
WHITE PAPER:
This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
Posted: 11 Aug 2008 | Published: 01 Jun 2008
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The New CRM Metrics: Putting Them to Work
sponsored by SearchCRM
WHITE PAPER:
There is added pressure for modern contact center agents, with customers armed to the teeth with devices to connect with businesses—from tweets to texts to phone calls. But with proper metrics to gauge performance and lead to instructive training, some of that pressure can be alleviated.
Posted: 25 Jan 2013 | Published: 25 Jan 2013
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Application Performance Testing
sponsored by Neotys
EGUIDE:
Application performance is always in the minds of development lifecycle professionals. This e-guide explores effective strategies for managing some of the tradeoffs associated with application performance testing and monitoring. Learn performance testing strategies for improving application performance without touching a performance test tool.
Posted: 22 Mar 2011 | Published: 22 Mar 2011
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Pentaho BI 4 - Power to the User
sponsored by Pentaho Corporation
WEBCAST:
This Q&A video is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Watch to learn about the latest features including: interactive reporting, data discovery capabilities, and new user interface.
Posted: 26 Sep 2011 | Premiered: Sep 16, 2011
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Mobile, Social, Analytics Offer Promise but Demand New Metrics
sponsored by IBM
EGUIDE:
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies. This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.
Posted: 15 Mar 2013 | Published: 15 Mar 2013
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Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance
sponsored by DataFlux Corporation
CASE STUDY:
Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations.
Posted: 14 Jan 2009 | Published: 14 Jan 2009
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Time to Update Your Data Center Metrics
sponsored by Nlyte Software
EGUIDE:
IT teams have to evolve their data center facilities management strategies. The same old data center metrics won't cut the mustard anymore. Access this e-guide to learn about the new metrics to optimize your data center efficiency.
Posted: 22 Jun 2017 | Published: 19 Jun 2017
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