Academic Programs

Academic Programs Reports
Contact Center Workplace Experience Of Tomorrow
sponsored by Korbyt
WHITE PAPER: As the pandemic hit, call center leaders scrambled to transition customer service agents to remote work, with as many as 80 percent now working from home. Read on to see how a strong digital workplace experience creates a strong employee experience-which, in turn, helps to drive better customer service and higher quality experiences for customers.
Posted: 16 Mar 2022 | Published: 21 Mar 2022

Korbyt

Driving Real Behaviour Change
sponsored by Proofpoint
EBOOK: There are key factors that determine the success or failure of any security awareness program: timing, engagement, and knowledge of the role of data all contribute to a metrics-based plan for security awareness in an organization. But how do you get started? Dive into this detailed e-book to learn how to begin to drive changes in behavior.
Posted: 18 Nov 2021 | Published: 30 Jun 2020

Proofpoint

ERP for People-Centered Services Organizations
sponsored by Unit4
WHITE PAPER: How can you create the best People Experience for your employees? It starts by having the right enterprise software. Learn about Unit4’s ERP offerings and how they can help free people from low-value, repetitive tasks—creating the best possible workplace experience—in this white paper.
Posted: 05 Aug 2020 | Published: 05 Aug 2020

Unit4

Computer Weekly – 11 June 2019: Are schools delivering on digital skills?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at the differing approaches to teaching computer science across the UK and assess the pros and cons of each. Our latest buyer's guide examines the technologies and best practices of multicloud environments. And we find out what you get for your money when buying cyber insurance. Read the issue now.
Posted: 08 Feb 2021 | Published: 11 Jun 2019

ComputerWeekly.com

How to Measure and Improve Digital Transformation ROI
sponsored by Red Hat and Intel
EGUIDE: Demonstrating a compelling ROI on digital transformation initiatives is vital to securing business support and ongoing funding for additional projects. This eGuide offers up 9 tips that will help you measure and improve your digital transformation ROI, as well as 4 examples of digital transformation success in business. Download now to get started.
Posted: 15 Mar 2022 | Published: 14 Mar 2022

Red Hat and Intel

Collaboration software in the era of Gen-Z
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
Posted: 31 Aug 2018 | Published: 31 Aug 2018

ComputerWeekly.com

A Computer Weekly buyer's guide to training programmes and tools
sponsored by ComputerWeekly.com
EBOOK: It's important for an organisation to pick training tools that suit its needs. In this 16-page buyer's guide, Computer Weekly looks at how to cultivate the right learning culture, the best security training options and why post-pandemic reskilling needs to focus on main frames.
Posted: 17 Mar 2022 | Published: 17 Mar 2022

ComputerWeekly.com

2021 UKI Salary Survey Articles
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 24 Feb 2021 | Published: 24 Feb 2021

ComputerWeekly.com

Mobile Onboarding: Help new hires hit the ground running
sponsored by ServiceNow
EGUIDE: HR no longer needs to take the entire first day and more for employee orientation, indoctrination and document signings—thanks to mobile onboarding applications. Learn how mobility has revamped onboarding processes in this expert guide.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

ServiceNow

AI-enabled recruitment management systems seek out bias
sponsored by SearchHRSoftware
EBOOK: The role of recruitment management systems to ensure workplace diversity takes on new importance, as AI-enabled capabilities attempt to limit unconscious bias.
Posted: 02 Mar 2018 | Published: 02 Mar 2018

SearchHRSoftware