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411 Reports
From Multi-Channel to Unified Integrated Customer Experience
sponsored by ServiceNow
VIDEO: Swiss Re, a leading and highly diversified global re-insurer, needed a way to enhance IT service experience. They created and launched their enterprise service management portal to 79 locations across 25 countries. View this webinar to learn how they accomplished this and the benefits they realized.
Posted: 25 Jan 2018 | Premiered: 19 Jan 2018


Increase Service Visibility: Single System of Record
sponsored by ServiceNow
EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.
Posted: 25 Jan 2018 | Published: 30 Aug 2016


CW Benelux February 2018
sponsored by
EZINE: In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities.
Posted: 01 Feb 2018 | Published: 01 Feb 2018

CW Middle East Oct to Dec 2017
sponsored by
EZINE: This year the Gitex event in Dubai had a focus on how technology is disrupting organisations across the Middle East. One of the main themes of discussion was smart cities and with Dubai recognised as a world leader, this was no surprise.
Posted: 05 Oct 2017 | Published: 12 Oct 2017

Benelux Salary Survey 2016/2017
sponsored by
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Jun 2017 | Published: 08 Jun 2017

Five Lessons Learned from Enterprise-Scale IT Transformations
sponsored by Dell EMC and Intel®
RESOURCE: This resource distills the experience gained and lessons learned from on-the-ground execution of enterprise-scale IT transformations. Read on to learn some of the most critical—and, often, overlooked—aspects of these initiatives, as well as the top 5 takeaways for achieving your own transformation goals.
Posted: 09 Jan 2018 | Published: 09 Jan 2018

Dell EMC and Intel®

7 Questions to Ask to Achieve Digital Transformation
sponsored by Commvault
RESOURCE: Read the 7 questions listed inside to help get your digital transformation initiative on the right track before you even begin.
Posted: 24 Aug 2017 | Published: 24 Aug 2017


Major Energy Provider Saving Millions of Dollars by Using Micro Focus Software
sponsored by MicroFocus
CASE STUDY: Access this case study to learn how deploying Universal CMDB to integrate configuration items with IT service management systems provided Exelon with a more accurate picture of IT assets, thereby reducing the number of network resource discrepancies, and more.
Posted: 14 Feb 2018 | Published: 31 Dec 2017


Optimize IT with Adaptive Standard Operating Environments
sponsored by Red Hat
DATA SHEET: You'll learn how to effectively establish an adaptive, standardized, automated operating environment using Red Hat Enterprise Linux (RHEL). Reading on will grant you access to RHEL's solution framework, which can create a lean operation with shorter time to market.
Posted: 28 Feb 2018 | Published: 31 Dec 2016

Red Hat

The Business Value of Red Hat CloudForms
sponsored by Red Hat
WHITE PAPER: This report highlights a vendor-agnostic platform for self-service provisioning and workload life-cycle management across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire ecosystem, and more.
Posted: 30 Oct 2017 | Published: 30 Sep 2016

Red Hat
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