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CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience
sponsored by ComputerWeekly.com
WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
Posted: 21 Oct 2011 | Published: 24 Aug 2010

ComputerWeekly.com

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco
sponsored by ComputerWeekly.com
WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
Posted: 24 Oct 2011 | Published: 03 Aug 2010

ComputerWeekly.com

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas
sponsored by IBM
WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
Posted: 18 Jun 2010 | Published: 18 Jul 2007

IBM

Top Five Ways to Cut Corporate-Liable Mobile Costs
sponsored by Dimension Data
WHITE PAPER: In this resource, discover how mobile security really starts from mobile device management. Click now to unveil 5 best practices to reduce complexity in mobile environments so that you can improve vulnerability monitoring capabilities.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

Dimension Data

The Impact of Carrier Ethernet on Service Providers
sponsored by Dorado Software
WHITE PAPER: Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.
Posted: 21 Sep 2009 | Published: 21 Sep 2009

Dorado Software

Common Telecom Challenges and How to Overcome Them
sponsored by Unimax
WHITE PAPER: This white paper details the day-to-day challenges telecom and IT departments face and how leveraging advanced technology together with an innovative approach to solving those telecom challenges simplifies moves, ads and changes (MACs) for help desk agents to understand and execute.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

Unimax

Gartner 3 Steps Agile IT Service Management
sponsored by Atlassian
WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.
Posted: 18 Aug 2020 | Published: 27 May 2020

Atlassian

How to Deliver Smart, Responsive IT Services in an Always Changing World
sponsored by ServiceNow
WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

Forrester Proven Drivers Unlock ITSM Infographic
sponsored by Atlassian
WHITE PAPER: In this infographic from a Forrester study, take a look at how to unlock high-velocity ITSM and learn what separates high and low performers in an organization. Open now to get started.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Atlassian

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

Advizex
 

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