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Information Intermediaries White Papers (View All Report Types)
 
Why Winning Support Teams Stick to One Tool
sponsored by RescueAssist
WHITE PAPER: Download this report to learn about the efficiencies your team can gain by leveraging a purpose-built IT support tool – and what sets purpose-built apart from other support tool options.
Posted: 15 Feb 2019 | Published: 15 Feb 2019

RescueAssist

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017

ServiceNow

Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

ServiceNow

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems

A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011

BMC Software, Inc.

Consolidation: The Foundation For IT and Business Transformation
sponsored by ServiceNow
WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.
Posted: 19 May 2014 | Published: 31 Jul 2013

ServiceNow

Strategies for Managing Social Networking & Personal Web Use in the Workplace
sponsored by Total Defense
WHITE PAPER: Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business.
Posted: 14 May 2012 | Published: 14 May 2012

Total Defense

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.
 

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