How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER:
What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 17 Mar 2017 | Published: 17 Mar 2017
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Accelerate the Journey to Cloud-First IT
sponsored by Rackspace
WHITE PAPER:
In this IDC paper, experts offer guidance on how to find the right cloud partner to help your organization through the next stages of data center extension. Read on to confront the expansion challenges of cloud-first IT, learn the critical importance of private cloud, and hear from your peers about their cloud-first partner strategies.
Posted: 26 Jun 2017 | Published: 21 Mar 2017
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Moving Workloads from Your Data Center to a Hosted Private Cloud
sponsored by Rackspace
WHITE PAPER:
Examine why certain workloads should reside in a data center vs. a hosted private cloud, with the respective challenges of each outlined. Access now to consider why companies are deploying more workloads in a hosted private cloud, including faster access to IT infrastructure, improved scalability, and more.
Posted: 26 Jun 2017 | Published: 18 Apr 2017
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Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER:
Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016
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Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER:
This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012
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Why Choose IBM as your technical support service provider
sponsored by IBM
WHITE PAPER:
This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012
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Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011
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Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER:
Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013
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Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014
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What Can Cloud Computing Do For Your Organization?
sponsored by SimpliVity
WHITE PAPER:
The following white paper explores how cloud computing transforms IT organizations into IT-as-a-Service organizations allowing for innovation, agility, cost economics, and increased time to market. Read now to learn how else this technology can benefit your organization.
Posted: 11 Mar 2015 | Published: 11 Mar 2015
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