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CI White Papers (View All Report Types)
 
CMOs: How to Leverage Data to Enhance Customer Experiences
sponsored by Verizon
WHITE PAPER: In this white paper, learn how CMOs can drive cutting-edge customer experiences by leveraging their existing business data, and review how leveraging your data effectively can help attract new prospects, increase conversion rates, and reduce customer churn.
Posted: 30 Aug 2019 | Published: 30 Aug 2019

Verizon

The 5 Most Important Factors of an Order Management System
sponsored by SFG
WHITE PAPER: In this white paper, explore how an order management system (OMS) can help your organization improve its entire order fulfillment process. Discover the 5 most important features of a successful OMS for ecommerce organizations, and uncover why an OMS is crucial for web-based businesses looking to succeed.
Posted: 15 Aug 2019 | Published: 15 Aug 2019

SFG

How to Build a Strong Business Case for Your Supply Chain Technology Investment
sponsored by GIB
WHITE PAPER: Download this guide which provides 9 ways for you to evaluate and pitch the benefits of a potential supply chain tech investment to your decision stakeholders.
Posted: 22 Nov 2019 | Published: 22 Nov 2019

GIB

Creating the Self-Driving Service Desk
sponsored by Ayehu
WHITE PAPER: According to Gartner Research, by 2020 less than 30% of all service desk calls will be handled by a real person – because companies recognize the value in automation. Use this service desk automation whitepaper to learn 4 practical uses cases for self-service desks, and review 5 reasons many businesses are making the transition.
Posted: 07 Nov 2019 | Published: 07 Nov 2019

Ayehu

How Relevant is Your Organization? Explore the Coveo Customer Service Relevance Maturity Model
sponsored by Coveo
WHITE PAPER: View this white paper to discover how a relevance maturity model can be used to help your organization recognize where they are, where they want to go, and how to get there. Review how a relevance maturity model can help improve customer satisfaction and support, and explore your software options with Coveo.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

Coveo

Data Disruptors
sponsored by Alteryx
WHITE PAPER: Although we live and work in a world with an overabundance of data—quick access to information and insights can be impossible if you struggle with a lack of resources, budget, and basic data prep and blend. Read this e-book for help becoming a data disruptor in your field—with advice from 9 data analytics stars.
Posted: 28 Oct 2019 | Published: 28 Oct 2019

Alteryx

Defining and Implementing the Data-Driven Supply Chain
sponsored by GEP
WHITE PAPER: In this white paper, discover how to define and implement a data-driven supply chain. Explore how to best transform your business data into business value, and review how to choose the right technology for your supply chain transformation.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

GEP

Making Sense of Data for Success
sponsored by Oracle Cloud
WHITE PAPER: Delve into the difference between data leaders and data laggards. Some businesses are clearly 'winning' in this age of data proliferation, while others are falling behind. What are data leaders doing that others aren't? And how do you get the key insights you need?
Posted: 10 Oct 2019 | Published: 10 Oct 2019

Oracle Cloud

RPA and Low-Code BPA: An omnichannel approach to process transformation
sponsored by Mendix
WHITE PAPER: More businesses are recognizing the benefits and operational advantages of low-code development and businesses process automation in IT. Download this whitepaper to take advantage of the 3 RPA methods included.
Posted: 14 Nov 2019 | Published: 14 Nov 2019

Mendix

How To Deliver Modern Dashboards That Automate Action
sponsored by Yellowfin
WHITE PAPER: Imagine a free-form dashboard that can be customized with the actionable data that users need—without any additional report building. Read this white paper to find out how modern business intelligence dashboards deliver user-tailored insights and automated, actionable insights.
Posted: 02 Dec 2019 | Published: 02 Dec 2019

Yellowfin
 
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