This ground breaking study from Deloitte, based on a survey of 700 CIOs world wide, gives you the latest trends in IT spending, technology and business priorities and CIO's career aspirations.
This E-Guide from SearchConsumerization.com unveils best practices for creating your enterprise's bring your own device (BYOD) policy and steps you should take to ensure access and freedom for your employees without sacrificing corporate security and control.
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines