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Bare Metal Cloud: A Non-Virtualized Cloud Option for Performance-Sensitive Workloads
sponsored by IBM
WHITE PAPER: This informative guide explores the role of virtualization and how it pertains to cloud computing and MSPs.
Posted: 06 Jun 2014 | Published: 17 Jan 2014

IBM

Help Desk Manager
sponsored by N-able Technologies
SOFTWARE DEMO: This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies

Putting mobile first: best practices in the healthcare industry
sponsored by IBM
WHITE PAPER: Explore this resource to learn about best practices and strategies for mobile device management and mobile infrastructure deployments within the healthcare industry.Read on now to find out more.
Posted: 26 Aug 2014 | Published: 31 Aug 2013

IBM

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value
sponsored by Asigra
WHITE PAPER: This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

MSP Guide: Generating Service Revenue from IT Monitoring
sponsored by AccelOps Inc.
WHITE PAPER: This informative guide outlines the importance of enhanced IT monitoring from an MSP perspective and provides some strategies for increasing revenue.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

AccelOps Inc.

IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

CenterBeam

Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009

Oracle Corporation

Business service management 101: Manage IT with a business focus
sponsored by IBM
WHITE PAPER: Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
Posted: 17 Jul 2012 | Published: 31 Jan 2012

IBM

The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett-Packard Company
WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 01 Sep 2011

Hewlett-Packard Company

9 Steps to Building a Business Case for B2B Integration
sponsored by IBM
WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM
 
 
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