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Outsourcing ServicesWhite Papers (View All Report Types)
 
Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

Help Desk Best Practices for IT Departments
sponsored by LabTech Software
WHITE PAPER: Explore the top 5 help desk best practices every service provider should be aware of to ensure responsive and timely support for your clients when issues do arise.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

LabTech Software

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

Colocation Providers A Guide to Selecting the Right One
sponsored by Peak 10
WHITE PAPER: This whitepaper assists in the colocation provider selection by listing capabilities for you to consider.
Posted: 20 Nov 2014 | Published: 24 Jul 2014

Peak 10

Should You Outsource Infrastructure?
sponsored by Rackspace
WHITE PAPER: In this informative guide, gain the knowledge you need to make a detail, informed assessment of the financial side of the outsourcing decision.
Posted: 03 Sep 2014 | Published: 07 Aug 2014

Rackspace

Are businesses taking chances when it comes to managing outsourcing risk?
sponsored by ComputerWeekly.com
WHITE PAPER: Nearly 95 percent of organisations buy, provide or both buy and provide outsourcedĀ services and functions, in which they face inherent risks created by new and unforeseenĀ challenges.
Posted: 21 Oct 2011 | Published: 08 Dec 2010

ComputerWeekly.com

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

Cloud Computing - What is its Potential Value for Your Company?
sponsored by Google
WHITE PAPER: This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery.
Posted: 12 Jun 2009 | Published: 01 Feb 2009

Google

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version
sponsored by Siemon Company
WHITE PAPER: Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.
Posted: 17 Nov 2010 | Published: 17 Nov 2010

Siemon Company

Business service management 101: Manage IT with a business focus
sponsored by IBM
WHITE PAPER: Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
Posted: 17 Jul 2012 | Published: 31 Jan 2012

IBM
 
 
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