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Top 10 IT Service Management Next Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: New challenges in the IT world, such as cloud computing, demand new tools and IT management practices. This guide outlines the implementation of new IT management and the benfits associated with doing so.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Hewlett-Packard Company

MicroScope February 2014: A special issue looking at managed print services
sponsored by MicroScope
EZINE: An issue highlighting the opportunities in managed print services, the storage market and investigating the impact of Scottish independence.
Posted: 12 Feb 2014 | Published: 13 Feb 2014

MicroScope

The Business Context of Aligning IT with the Organization
sponsored by IBM
WHITE PAPER: This whitepaper details how to get IT aligned with your business needs in the increasingly dynamic and globalized business world.
Posted: 04 Apr 2014 | Published: 05 Apr 2013

IBM

Case Study: How John Lewis Conquered the Web
sponsored by ComputerWeekly.com
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

ComputerWeekly.com

Analytics Insights Deliver Competitive Differentiation
sponsored by Hewlett-Packard Company
WHITE PAPER: In this resource, learn how retailers should capitalize on omni-channel commerce by leveraging business intelligence from social media and use predictive analytics to optimize business strategies and maximize profitability.
Posted: 22 Jan 2014 | Published: 31 Jul 2013

Hewlett-Packard Company

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Limited

The Future of the Cloud has Arrived
sponsored by BMC Software
WHITE PAPER: This whitepaper covers the importance of your IT department embracing the cloud so they can use the technology to go above and beyond what you had hope to get from it.
Posted: 18 Dec 2013 | Published: 18 Dec 2013

BMC Software

Change the Way IT Delivers Value to the Business
sponsored by CA Technologies.
WEBCAST: In this comprehensive webcast, learn how you can measure, manage, and consistently deliver reliable services to your customers. Hear from a panel of six IT experts as they discuss how the increased focus on improving customer experience is impacting IT, as well as best practices and challenges to overcome in the transformation.
Posted: 14 Jan 2014 | Premiered: Jan 14, 2014

CA Technologies.

The Software-Defined Data Center is Key to IT-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
Posted: 19 Sep 2013 | Published: 31 Aug 2013

Avaya

BSR Podcast: Obamacare, the Cloud's impact and more
sponsored by CA Technologies.
PODCAST: Today's businesses depend on IT to deliver competitive advantage and superior user experiences, and with business service reliability, you can do just that. But how do you leverage this concept to not only ensure application availability, but end-to-end service reliability? Tune in to this podcast and find out.
Posted: 09 Jan 2014 | Premiered: Nov 20, 2013

CA Technologies.
 
 
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