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Digital eContent Reports
 
Team and Customer Engagement Office IP
sponsored by Avaya
WHITE PAPER: This data sheet explores ways to offer engagement for employees and customers alike in an "always-on" world. From telephony and video to mobility and contact center applications, you'll learn strategies to help you improve your business communications.
Posted: 14 Dec 2015 | Published: 30 Nov 2015

Avaya

Vendor Comparison: Web Content Management
sponsored by Sitecore
ANALYST REPORT: This report by Forrester evaluates 10 WCM vendors on current offering, strategy, and market presence to help you pinpoint a solution that delivers the right digital experiences to your customers.
Posted: 05 Mar 2015 | Published: 29 Jan 2015

Sitecore

State of File Collaboration Security
sponsored by FinalCode
WHITE PAPER: Access this research report on file collaboration security for insights into file data leakage risks, security processes and control maturity, perceived cloud-based file platform threats, and more.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

FinalCode

The info-hungry consumer: 3 trends transforming the online food and beverage landscape
sponsored by Bazaarvoice
WHITE PAPER: While there is an influx of consumer-generated content created online, many businesses have yet to translate that to e-commerce. Access this white paper now to learn about 3 consumer trends transforming the online food and beverage landscape.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Bazaarvoice

Case Study: Document Management Service Purchases Scanners Built for Speed and Productivity
sponsored by Kodak
CASE STUDY: This case study showcases how one company's struggle with document management was alleviated with the purchase of scanners that perform at top speed and provide superior image quality. Access now to learn how outsourcing your scanning processes can increase your enterprise's overall productivity and improve customer confidence in your services.
Posted: 16 Nov 2015 | Published: 31 Jul 2015

Kodak

7 Requirements For Effective Customer Experience Management
sponsored by Kofax, Inc.
WHITE PAPER: In this white paper, learn how communication management software (CCM) can optimize scheduled and ad-hoc customer communications. Additionally, see 7 questions to ask before adopting CCM.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

Kofax, Inc.

Create Value from Insights Provided by Human-Created Data
sponsored by TIBCO Software Inc.
WHITE PAPER: This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
Posted: 03 Nov 2015 | Published: 02 Nov 2015

TIBCO Software Inc.

Are You Outpacing Your Executive Peers in Customer Service?
sponsored by Oracle Corporation
ANALYST REPORT: Access this in-depth white paper to learn more about common ways your organization could be overestimating the efficacy of your current customer service strategy and how you can spice up your CRM to reach more customers more effectively.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

Turn Social Sentiment into Opportunity with CRM and Analytics
sponsored by Microsoft
WHITE PAPER: In this guide, you'll uncover tips on how to reach customers at the point of influence with social marketing. Learn why social engagement plays a critical role in bridging the gap between your digital campaigns and the conversations they spark.
Posted: 15 Dec 2015 | Published: 15 Dec 2015

Microsoft

Research Report Scores 19 Mobile Content Management Products
sponsored by Maas360 by IBM
WHITE PAPER: This research report reveals test results of nineteen different mobile content management products.
Posted: 13 Mar 2015 | Published: 15 Oct 2014

Maas360 by IBM
 
 
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