AP (Thailand) Public Co. Ltd. needed a way to precisely segment sales campaigns, increase customer response, and develop a better understanding of their customer needs. The following white paper explores how they attained those goals as well as reduced the data analytics cycle by 57% all by using the right data analytics solution.
Extract value from your big data and analytics, faster. Read the solution brief from Enterprise Strategy Group and learn how to intelligently stack Dell software, hardware and service offerings to eliminate multi-vendor systems and extract greater value from your investment.
Check out the following interactive guide to explore several real-life case studies that detail the four common pain points that organizations encounter when providing customer service. Navigate through each story to see how these companies leveraged different tools like ECM to overcome their problems.
The following white paper examines the marketing challenge that faces organizations today that are trying to engage customers in the presence of thousands of other web pages. Additionally, learn how multichannel live video engagement can offer a valuable solution and what you should consider for future marketing procedures.
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