Central Office Exchange Service White Papers, Software Downloads, Definition and Webcasts

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May 27, 2012

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Central Office Exchange Service

Central Office Exchange Service Reports

Mobile Apps Stores sponsored by ComputerWeekly.com ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract. Posted: 09 Mar 2012 \| Published: 09 Mar 2012 TOPICS: HTML \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Industry \| Telecommunications Services \| Telecommunications Software

Gartner: Five Roles for Government in Cloud Computing sponsored by ComputerWeekly.com WHITE PAPER: As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Cloud Computing \| Cloud Management \| Governments \| IT Services

Data Center Efficiency in the Virtual Era: Step 2 - Simplify sponsored by Dell, Inc. and Intel WHITE PAPER: This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation. Posted: 31 Aug 2010 \| Published: 31 Aug 2010 TOPICS: Data Center Consolidation \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Power Management \| IT Services \| Server Virtualization

Open Group: FAIR -ISO/IEC 27005 Cookbook sponsored by ComputerWeekly.com WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Service Centers \| IT Services \| IT Systems \| IT Workforce

Data Center Efficiency in the Virtual Era: Step 3 - Automate sponsored by Dell, Inc. and Intel WHITE PAPER: This final installment of a three-part series explores how automation builds on the stable, efficient base formed by a standardized, simplified, virtualized infrastructure to create a scalable resource to serve business needs. Posted: 31 Aug 2010 \| Published: 31 Aug 2010 TOPICS: Cloud Computing \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Services \| Multi-core Processors \| Server Consolidation \| Server Virtualization \| VMware ESX

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions sponsored by HP & Intel CASE STUDY: Read this paper to find out how HP helped the Dallas Cowboys’ IT staff switch its focus from 30% on innovation and 70% on operations to 80% on innovation and 20% on operations Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: Blade Servers \| Converged Networks \| Data Center Management \| Data Centers \| IT Service Management \| IT Services

One-Stop Shop: Best Practices to Streamline your Service Desk sponsored by Nimsoft, Inc. WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. Posted: 05 Jan 2012 \| Premiered: 05 Jan 2012 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services

Introducing the New VMware Management Solution Portfolio sponsored by VMware, Inc. WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require. Posted: 24 May 2012 \| Premiered: 24 May 2012 TOPICS: IT Infrastructure \| IT Service Management \| IT Services \| Virtual Desktop Infrastructure \| Virtual Machine \| Virtualization Security \| VMware

Serena Service Manager: Demo sponsored by SERENA Software, Inc. WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs. Posted: 04 Apr 2012 \| Premiered: 04 Apr 2012 TOPICS: Business Process Management \| Business Process Management Software \| Business Service Management \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

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