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Central Office Exchange Service White Papers (View All Report Types)
 
Transitioning Traditional Centrex to Hosted IP Centrex
sponsored by Verizon and Adtran
WHITE PAPER: This white paper will help you to accurately compare traditional Centrex service to Hosted IP Centrex, it will also share critical information to help make your migration from Centrex to VoIP a success.
Posted: 05 Mar 2008 | Published: 01 Jan 2008

Verizon and Adtran

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

The New ITSM - Empowered by Integrated Operations
sponsored by ServiceNow
WHITE PAPER: This feature white paper discusses the trends and requirements surrounding integrated operations with ITSM based on recent EMA data, as well as ongoing industry dialogs. Download now and learn what ways ITSM can benefit your company.
Posted: 20 Jul 2016 | Published: 01 Jan 2015

ServiceNow

Addressing the Sharp Demand for Managing IT Complexity (CIO Insight)
sponsored by SAP/Lenovo/Intel
WHITE PAPER: Identify the root causes of IT complexity, and learn how to mitigate the burden it imposes on internal operations, especially agility and real-time information access. Read on now to reduce complexity and simplify IT ops.
Posted: 07 Sep 2016 | Published: 30 Jun 2015

SAP/Lenovo/Intel

Defining and Simulating ITIL Processes with Advanced Business Modeling
sponsored by Global Knowledge
WHITE PAPER: In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources.
Posted: 11 Mar 2016 | Published: 26 Feb 2016

Global Knowledge

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: What makes an RMM platform right for one MSP may not necessarily make it right for another. This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able

Smart Service Management for Smart Devices
sponsored by Matrix42
WHITE PAPER: This white paper explores why integrating your ITSM, client management, and EMM can help your enterprise meet the demands of today's mobile workstyles. Access now to learn how this strategy can shorten ticket resolution times, boost employee productivity, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

Five Key Initiatives To Wow Your Workforce With Your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ServiceNow
 
 
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