Service Industries

WHITE PAPER: The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more.

Posted: 04 Mar 2011 | Published: 04 Mar 2011

WHITE PAPER: In this Red Hat certification white paper, Justin Nevill, Red Hat Certified Architect and Global Knowledge Instructor, has put together some tips and study guides to make your exam preparation experience a positive one.

Posted: 26 Aug 2010 | Published: 26 Aug 2010

WHITE PAPER: This paper shows how SuperLoader directly addresses the increased storage requirements and shrinking resources of smaller, distributed organizations, the need to centrally administer and simply manage distributed data, the security, data restoration.

Posted: 29 Jul 2004 | Published: 29 Jul 2004

WHITE PAPER: This paper encourages all businesses to consider a more formal "green" strategy in regards to client computing and the technology refresh cycle. The timing could not be better. There is also a business case to be made that the 'business as usual' environment could view the "green" initiative as a compelling event unto itself.

Posted: 24 Aug 2009 | Published: 24 Aug 2009

WHITE PAPER: Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.

Posted: 17 Feb 2011 | Published: 17 Feb 2011

EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues.

Posted: 21 May 2012 | Published: 21 May 2012

CASE STUDY: This case study explores how AAA Southern New England established a new call center, implemented VoIP, and integrated SIP trunking into their branch offices.

Posted: 13 Apr 2012 | Published: 13 Apr 2012

CASE STUDY: Check out this case study to learn how a network infrastructure solutions provider used SIP enablement and Unified Communications to minimize costs, increase productivity, and expand their global reach.

Posted: 16 Apr 2012 | Published: 16 Apr 2012

WEBCAST: Unified Communications (UC) has become a game-changer for today’s businesses. Watch this video to learn the factors you need to consider when implementing a UC strategy in your organization.

Posted: 18 Apr 2012 | Premiered: 18 Apr 2012

WEBCAST: This webcast explores the topic of BYOD in the enterprise in order to help you decide whether your organization is ready for the challenges of BYOD, and also details the solutions available to help ease these challenges.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

EGUIDE: This expert E-Guide from SearchEnterpriseWAN.com explores the challenges many organizations face when it comes to remote access and pays special attention to the security concerns BYOD brings to your enterprise.

Posted: 21 May 2012 | Published: 21 May 2012

WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

CASE STUDY: This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

IT BRIEFING: PwC examines the impact of Cybercrime on the financial services industry.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

VIDEO: View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.

Posted: 26 Mar 2012 | Premiered: 26 Mar 2012

ESSENTIAL GUIDE: This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.

Posted: 20 Feb 2012 | Published: 20 Feb 2012

WHITE PAPER: Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

ANALYST BRIEF: This resource presents a newer and better way to monitor and manage application environments with leading-edge automation.

Posted: 11 Jan 2012 | Published: 11 Jan 2012

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 28 Mar 2012

WHITE PAPER: Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.

Posted: 26 Oct 2011 | Published: 26 Oct 2011

WHITE PAPER: With the profitability of exploiting information systems, coupled with the emergence of crimeware and services; fraud has grown from a criminal activity into an industry. This paper examines the industrialization of fraud and how organizations must respond with a comprehensive strategy that integrates intelligence with multiple security controls.

Posted: 24 May 2012 | Published: 24 May 2012

EGUIDE: As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

WHITE PAPER: Just  what  is  cloud  computing  anyway? This  paper  seeks  to  clarify   the  definition  of  cloud  computing,  identify  how  far  along  users  are  in  terms  of  cloud  deployment,  and  examine  the   role  of  the  network  in  the  cloud  computing  model.

Posted: 05 Aug 2010 | Published: 05 Aug 2010

PODCAST: Access this podcast and learn how one CIO's innovative thinking lead to the creation of Video Remote Interpreting (VRI). Gain insight into what inspired the innovation, how it was created,

Posted: 25 May 2012 | Premiered: 25 May 2012

CASE STUDY: Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.

Posted: 07 May 2012 | Published: 07 May 2012

WHITE PAPER: Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services.  PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: The global adult industry is among the largest in the world, estimated to be worth nearly $100 billion worldwide by 2006.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.

Posted: 09 Dec 2011 | Published: 09 Dec 2011