Optimizing Service – Driven Businesses
sponsored by Ramco Systems
WHITE PAPER:
This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.
Posted: 09 May 2013 | Published: 09 May 2013
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Operations Excellence in Professional Services Firms
sponsored by SAP America, Inc.
WHITE PAPER:
In this resource, professional service firms will find key steps they can take in order to create more innovative delivery structures and improve decision-making related to projects, talent, and client profitability.
Posted: 22 Mar 2013 | Published: 31 Dec 2010
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CW Special report on Capita
sponsored by ComputerWeekly.com
IT BRIEFING:
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Posted: 23 Apr 2012 | Published: 23 Apr 2012
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Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold
sponsored by Ipswitch WhatsUp Gold
CASE STUDY:
In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network.
Posted: 02 Mar 2011 | Published: 02 Mar 2011
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IT Infrastructure at Your Service: Today’s challenging business climate is driving a move toward delivering IT functions as a service
sponsored by NTT America, Inc., an NTT Communications company
WHITE PAPER:
This white paper examines many of the key considerations organizations must understand and assess before adopting IaaS.
Posted: 13 Jan 2010 | Published: 13 Jan 2010
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Professional Services White Paper: Growth Strategies in Uncertain Times
sponsored by Microsoft Dynamics
WHITE PAPER:
In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships.
Posted: 06 Jun 2008 | Published: 06 Jun 2008
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