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Service Industries Reports
Case Study: How John Lewis Conquered the Web
sponsored by
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

CW Special report on Capita
sponsored by
IT BRIEFING: Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

How PSOs Harness Talent and Grow Margins
sponsored by Workday
WEBCAST: In this webcast, learn about professional services market trends, and the benefits of one professional services automation option, including improved resource management, increased service delivery quality, and more.
Posted: 20 Oct 2015 | Premiered: Sep 14, 2015


IT Infrastructure at Your Service: Today’s challenging business climate is driving a move toward delivering IT functions as a service
sponsored by NTT America, Inc.
WHITE PAPER: This white paper examines many of the key considerations organizations must understand and assess before adopting IaaS.
Posted: 13 Jan 2010 | Published: 13 Jan 2010

NTT America, Inc.

Professional Services White Paper: Growth Strategies in Uncertain Times
sponsored by Microsoft Dynamics
WHITE PAPER: In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships.
Posted: 06 Jun 2008 | Published: 06 Jun 2008

Microsoft Dynamics

Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold
sponsored by Ipswitch WhatsUp Gold
CASE STUDY: In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network.
Posted: 02 Mar 2011 | Published: 02 Mar 2011

Ipswitch WhatsUp Gold

Extend your Professional Services Capabilities with IM Virtualization Health Check
sponsored by Ingram Micro
WEBCAST: This webcast covers the importance of having a trusted partner as you work your way through the professional service market. It also features information on a virtual environment health check process.
Posted: 11 Dec 2013 | Premiered: Oct 16, 2013

Ingram Micro

eGuide:Mitigating malicious advertisement malware
sponsored by
EGUIDE: More than one million websites were infected by malicious advertisements, also known as malvertisements, in the last quarter of 2010. This expert guide explains why and how this form of attack is quickly spreading and offers technical advice on how to avoid infection.
Posted: 24 Jun 2011 | Published: 24 Jun 2011

Scan a Mobile Barcode, Unlock a New Brand Experience: AT&T Mobile Barcode Services
sponsored by AT&T Corp
WHITE PAPER: Turn a static advertisement into an immersive experience with AT&T Mobile Barcode Services. Mobile barcodes give brands the opportunity to reach consumers directly on their smartphones, delivering information, promotions, coupons and more to customers’ fingertips.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

AT&T Corp

Real Time Service Visualization For Your NOC
sponsored by InfoVista Corporation
WHITE PAPER: This whitepaper offers a solution to help the operations manager deal with these complex demands. See how you can isolate, diagnose, and resolve the issues that impact service management.
Posted: 06 Jul 2011 | Published: 06 Jul 2011

InfoVista Corporation
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