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Professional Services Automation Software

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ALSO CALLED: Professional Services Administration Software, PSA Software, Enterprise Services Automation, ESA Software, Professional Services Automation, PSA, Professional Services Administration
DEFINITION: Software that enables external service providers (ESPs) to remotely manage people and administrative resources, such as knowledge management tools, project information, etc.
Professional Services Automation Software White Papers (View All Report Types)
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Optimizing Service – Driven Businesses
sponsored by Ramco Systems
WHITE PAPER: This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.
Posted: 09 May 2013 | Published: 09 May 2013

Ramco Systems

Five Services to Grow Your Business in 2013
sponsored by ConnectWise
WHITE PAPER: Uncover details about the top five services you should be offering to your clients in 2013 and learn how an integrated Professional Services Automation (PSA) solution can help you effectively and efficiently deliver and manage these services.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

ConnectWise

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.
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