MSO (Multiple Service Operators)

WHITE PAPER: In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.

Posted: 22 Dec 2011 | Published: 22 Dec 2011

WHITE PAPER: Read this paper to learn how to move beyond automating HR processes with a strategy for aligning, optimizing, and accelerating workforce productivity in a way that drives measurable business results. Learn how cloud-based workforce management software can help you to understand, measure, and act upon workforce data.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

WHITE PAPER: In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace.

Posted: 25 Jan 2010 | Published: 25 Jan 2010

WHITE PAPER: Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management.

Posted: 22 May 2012 | Published: 22 May 2012

WHITE PAPER: Read this paper for best practices and keys to help you prepare for a compliance or audit request. Learn how an offsite partner can help improve your data protection, accessibility and recoverability, and receive 7 keys to help improve your security and backup policies. Also receive checklist of 4 keys to help you better access your information.

Posted: 01 Mar 2012 | Published: 01 Mar 2012

WHITE PAPER: Access this except chapter to learn about deploying software to your mobile hardware.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: Check out this white paper to discover how an offsite storage partner can be the answer to your content security and storage challenges. Learn about the advantages associated with offsite storage, discover how to define your needs and find the best potential backup partner you can, receive 4 key questions to ask regarding storage partners and more.

Posted: 01 Mar 2012 | Published: 01 Mar 2012

WHITE PAPER: Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.

Posted: 01 Mar 2012 | Published: 01 Mar 2012

WHITE PAPER: Most IT budgets work on the basis that 70% of costs go on operations, and 30% on innovation – but many IT managers would prefer that ratio to be reversed. Servers are often seen as an operational burden requiring costly management time, so how can you free up cost and time to allow more of your server budget to be spent on innovation?

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Read this paper to learn how Sage Fixed Assests software eliminates the need for spreadsheets and is designed specifically for the tracking of fixed assets to reduce over payments on taxes and insurance while improving your bottom line.

Posted: 01 Mar 2012 | Published: 01 Mar 2012