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LEO Satellite SystemsWhite Papers (View All Report Types)
 
8 Simple Steps to Bring Shadow IT into the Light
sponsored by Rackspace
WHITE PAPER: This in-depth white paper outlines the 8 essential steps for IT professionals to drag Shadow IT into the light and regain control of their organization.
Posted: 02 Sep 2014 | Published: 02 Sep 2014

Rackspace

The Benefits of Modernizing Your Data Center
sponsored by Genesys
WHITE PAPER: In this white paper, lean why experts encourage modernizing contact centers. As infrastructure ages, you will see end-of-life status and costly downtime. By modernizing your contact center, you lower costs by reducing hardware and the time spent maintaining outdated infrastructure while increasing revenue by improving customer touch points.
Posted: 01 Dec 2014 | Published: 05 Nov 2014

Genesys

Systems Of Engagement Demand New Integration Solutions — And A New IT
sponsored by IBM
WHITE PAPER: Today's businesses must interact with customers in more ways than ever before -- online, through mobile apps, via social media, and more. To deliver this new genre of customer engagement applications, a higher level of integration is necessary, as is a reorganization of the IT landscape in general.
Posted: 16 May 2014 | Published: 30 Apr 2013

IBM

Turn Data into Knowledge
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, discover one solution that collects user-generated data and transforms it into a self-service help desk. By engaging users to have conversations on a platform as easy and intuitive as Facebook or Twitter, your IT organization mines data to create a self-help portal.
Posted: 26 Nov 2014 | Published: 18 Jun 2014

Hewlett-Packard Company

CW Buyers Guide: Green IT
sponsored by ComputerWeekly.com
WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identify the issues around going green and explains the pros and cons of using third-party facilities to run IT services.
Posted: 29 Nov 2012 | Published: 26 Jan 2011

ComputerWeekly.com

Understanding Your Unified Messaging Choices
sponsored by AVST
WHITE PAPER: This exclusive white paper takes an in-depth look at understanding your unified messaging choices. Read on to learn more.
Posted: 21 Nov 2014 | Published: 21 Nov 2014

AVST

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Top Ten Ways You Can Improve Communications with Video Conferencing
sponsored by LifeSize
WHITE PAPER: This resource explores the top ten benefits of using video conferencing to bring your globally dispersed team together anytime, anywhere to collaborate efficiently and effectively.
Posted: 19 Sep 2012 | Published: 19 Sep 2012

LifeSize

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect

Strategic, User-Driven, and Managed: The Future of Unified Communications and Collaboration
sponsored by Dimension Data
WHITE PAPER: This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Dimension Data
 
 
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