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The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Avaya Aura Communication Manager Survivability Simplified
sponsored by Global Knowledge
WHITE PAPER: The Avaya Aura product line offers many opportunities for communications to survive failures of the IP network or the Avaya equipment. Here, we will focus on the Communication Manager Survivability explanation, implementation, verification, "good to know facts," and troubleshooting commands.
Posted: 25 Jul 2013 | Published: 25 Jun 2013

Global Knowledge

8 Simple Steps to Bring Shadow IT into the Light
sponsored by Rackspace
WHITE PAPER: This in-depth white paper outlines the 8 essential steps for IT professionals to drag Shadow IT into the light and regain control of their organization.
Posted: 02 Sep 2014 | Published: 02 Sep 2014

Rackspace

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

The Impact of Cloud Technologies on IT Service Management
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This resource presents the results of a survey regarding the impact that cloud technologies are having on IT service management (ITSM) solutions. Inside, learn about the shortcomings of existing ITSM approaches and find advice to help you move forward.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

FrontRange Solutions Inc.

Will Video Become the Preferred Business Communications Tool?
sponsored by Polycom, Inc.
VIDEO: This video highlights the benefits and potential challenges of video conferencing and postulates that the technology will become increasingly popular in the near future.
Posted: 28 Jul 2014 | Premiered: 28 Jul 2014

Polycom, Inc.

September CIO Decisions Ezine: Architecting a Nimble Enterprise
sponsored by SearchCIO.com
EZINE: Agile and lean are the cornerstones of many a successful IT strategy, but what if a CIO works in a sector that hasn't yet embraced the agile enterprise?
Posted: 06 Sep 2013 | Published: 06 Sep 2013

SearchCIO.com

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

IT Transformation Consulting Services: Align your technology direction
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
Posted: 09 Oct 2013 | Published: 31 May 2012

Hewlett-Packard Company

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco
 
 
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