KTS White Papers

FREE MEMBERSHIP - Create your personalized Bitpipe Service!

May 18, 2013

Hardware > Communications Hardware > Voice Communications Hardware >
KTS

KTS White Papers (View All Report Types)

Getting Started with Cisco Unified Communications Technologies sponsored by Global Knowledge WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! Posted: 07 May 2013 \| Published: 10 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| PSTN \| Switches \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| VoIP

Building Reliable IP Telephony Systems sponsored by Channel Transformation Alliance WHITE PAPER: Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more! Posted: 15 May 2013 \| Published: 31 Aug 2012 TOPICS: IP PBX \| IP Telephony \| PBX \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| VoIP

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center sponsored by ScanSource & ShoreTel WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Call Centers \| Collaboration \| Communications Systems \| Email \| IP \| IP Contact Centers \| IP Phones \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| Mobile Workers \| PBX \| Routers \| Routing \| Switches \| Switching \| Telephone Switches \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| VoIP \| Web Conferences

Voice Architectures and Deployment Models sponsored by Global Knowledge WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Bandwidth Management \| IP Telephony \| Network Infrastructure \| Telephone Switches \| Voice Networking \| Voice Portals \| Voice Quality \| Voice Recognition Software \| WAN

AVST Corporate Overview: Delivering Interoperable UC to Organizations of All Shapes and Sizes sponsored by AVST WHITE PAPER: Uncover the multiple next-generation unified communications solutions available that can help boost and increase productivity without resorting to the "rip and replace" model. Posted: 04 Apr 2013 \| Published: 31 Oct 2012 TOPICS: Call Centers \| Collaboration \| Communications Systems \| Communicator (Software) \| Contact Centers \| Email \| IP PBX \| Mobile Workers \| PBX \| Private Cloud \| Private cloud computing \| Software as a Service \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Services \| Voice Mail Software

A Forrester Study: Total Economic Impact of Microsoft Lync Server 2010 sponsored by Microsoft WHITE PAPER: This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities Posted: 28 Nov 2012 \| Published: 30 Nov 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Help Desks \| Instant Messaging \| MPLS \| PBX \| Server Hardware \| SIP \| Software Licensing \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| VoIP \| Web Conferences

Finally, a Simple Way to Deploy a Customer Contact Center sponsored by Contactual (Now 8x8, Inc.) WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. Posted: 11 Feb 2010 \| Published: 11 Feb 2010 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Center Workforce Management Software \| Contact Centers \| CRM \| IVR \| PBX \| VoIP

Benefits of Unified Messaging in Exchange Server 2007 sponsored by Global Knowledge WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Data Centers \| Networking \| PBX \| Productivity \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Services \| WAP

Avaya Unified Communications Can Reduce Cell Phone Expenses sponsored by Avaya Inc. WHITE PAPER: By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Local Telephony Services \| PBX \| Unified Messaging \| Wi-Fi \| Wireless Messaging \| Wireless Networks \| Wireless Systems \| Wireless Telephones \| Wireless WAN

Fidelity Information Systems and IBM Storwize V7000 with IBM System Storage for Easy Tier sponsored by IBM WHITE PAPER: This paper describes the benchmark testing that was done with IBM Storwize V7000 storage system and Fidelity information services in January 2012. Posted: 02 May 2013 \| Published: 31 Mar 2012 TOPICS: Disk Drives \| Hardware \| Software \| Solid State Disks \| Storage Capacity \| Storage Consolidation \| Storage Efficiency \| Storage Management

Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

Browse by Report Type:
KTS White Papers | KTS Multimedia | KTS IT Downloads

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines


Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other
TechTarget Corporate Web Site \| Media Kits All Rights Reserved, Copyright 2000 - 2013, TechTarget \| Read our Privacy Statement