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May 24, 2013

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Getting Started with Cisco Unified Communications Technologies sponsored by Global Knowledge WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! Posted: 07 May 2013 \| Published: 10 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| PSTN \| Switches \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| VoIP

Building Reliable IP Telephony Systems sponsored by Channel Transformation Alliance WHITE PAPER: Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more! Posted: 15 May 2013 \| Published: 31 Aug 2012 TOPICS: IP PBX \| IP Telephony \| PBX \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| VoIP

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center sponsored by ScanSource & ShoreTel WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Call Centers \| Collaboration \| Communications Systems \| Email \| IP \| IP Contact Centers \| IP Phones \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| Mobile Workers \| PBX \| Routers \| Routing \| Switches \| Switching \| Telephone Switches \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| VoIP \| Web Conferences

Voice Architectures and Deployment Models sponsored by Global Knowledge WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Bandwidth Management \| IP Telephony \| Network Infrastructure \| Telephone Switches \| Voice Networking \| Voice Portals \| Voice Quality \| Voice Recognition Software \| WAN

Octel Dies in 2014, What’s Next? sponsored by AVST VIDEO: Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure. Posted: 29 Mar 2013 \| Premiered: 25 Jan 2013 TOPICS: Call Centers \| Communications Software \| Communications Systems \| Email \| Email Software \| Fax Software \| IP Telephony \| Mobile Workers \| PBX \| TDMA \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Software

SIP: Enhancing Communication sponsored by NACR WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Collaboration \| Internet Engineering Task Force \| Mobile Workers \| PBX \| PSTN \| SIP \| Unified Messaging \| Videoconferences \| VoIP

Mobile Unified Communications & Collaboration (UCC) sponsored by BlackBerry WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Programming Interfaces \| Collaboration \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Workers \| PBX \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Carrier Systems \| Unified Messaging \| Unified Messaging Systems

Is proving short-term unified communications ROI really necessary? sponsored by Plantronics EGUIDE: This expert E-Guide takes a close look at the different ways ROI can be determined. Uncover how UC is being justified in organizations, how to take full advantage of its benefits and what you can expect from UC in the future. Posted: 05 Jul 2011 \| Published: 05 Jul 2011 TOPICS: Business Activity Monitoring \| Business Process Automation \| Business Process Management \| PBX \| ROI \| Unified Messaging \| VoIP

TechTarget ANZ’s guide to upgrading your PBX sponsored by VExpress EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity. Posted: 25 Oct 2010 \| Published: 25 Oct 2010 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| PBX \| Telecommunications Infrastructure \| Telecommunications Software \| Telecommunications Systems \| VoIP

Avaya Unified Communications Can Reduce Cell Phone Expenses sponsored by Avaya Inc. WHITE PAPER: By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Local Telephony Services \| PBX \| Unified Messaging \| Wi-Fi \| Wireless Messaging \| Wireless Networks \| Wireless Systems \| Wireless Telephones \| Wireless WAN

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