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Information Technology Governance

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Information Technology GovernanceWhite Papers (View All Report Types)
 
Why Your Service Desk is Failing
sponsored by CA Technologies.
WHITE PAPER: This guide explores the challenges and failings of legacy service desks and newer service management platforms, and outlines five key requirements of service management success. Also inside, find critical questions to ask potential service management vendors.
Posted: 02 Aug 2013 | Published: 30 Sep 2012

CA Technologies.

MarketScope for User Experience Platforms
sponsored by IBM
WHITE PAPER: The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

IBM

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

The Evolution of Smarter Computing
sponsored by IBM
WHITE PAPER: Access this resource to explore revolutionary approaches to enterprise systems that enable you to create a robust infrastructure that can support the latest tech trends - from cloud computing to virtualization to mobile devices.
Posted: 16 Jul 2013 | Published: 31 Dec 2012

IBM

Change Governance Series: Making Sense of Regulations and Best Practices
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to learn about the three most popular improvement methodologies, implementing best practices, important IT industry regulations, and the key differences between a regulation and a best practice.
Posted: 16 Mar 2006 | Published: 01 Jan 2005

SERENA Software, Inc.

Mitigating the Risks of Outsourcing
sponsored by Hewlett-Packard Company
WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett-Packard Company

The IT Manager's Working Guide to Sustainable SOX Compliance
sponsored by SoftLanding Systems, Inc.
WHITE PAPER: Learn how to overcome real-world compliance challenges and optimize your SOX efforts. Packed with NEW resources, tips, and a SOX-specific list of COBIT 4.0 objectives, this paper offers actionable tactics to help IT departments achi...
Posted: 02 Oct 2006 | Published: 01 Aug 2006

SoftLanding Systems, Inc.

SOA Governance: An IBM White Paper
sponsored by IBM
WHITE PAPER: As SOA becomes a new way of implementing applications, organizations need a way to manage the assets (especially reusable services) developed as part of their SOA activities, to permit the use of these assets to be maximized and insure the results the enterprise envisions. Read on to learn more.
Posted: 06 Oct 2009 | Published: 06 Oct 2009

IBM

Three Keys to Effective Service-oriented Architecture Governance
sponsored by Accenture
WHITE PAPER: While most leading companies' IT organizations are well on the way to adopting service-oriented architecture capabilities, many find their progress slowed by questions about who owns business services.
Posted: 03 Jun 2008 | Published: 01 Mar 2008

TOPICS:  IT Governance
Accenture

Making the FACTA Red Flags Rules Operational
sponsored by RSA, The Security Division of EMC
WHITE PAPER: Read this paper to learn how technology can be leveraged to automate identity theft detection, prevention, and mitigation as part of your FACTA Red Flags compliance program.
Posted: 17 Oct 2008 | Published: 16 Oct 2008

RSA, The Security Division of EMC
 
 
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