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Communication Systems White Papers (View All Report Types)
Hosted vs. Premises-based Unified Communications Solutions
sponsored by XO Communications
WHITE PAPER: Access this white paper for a guide to choosing whether premises-based or cloud-based UC makes the most sense for your company.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecom
sponsored by IBM
WHITE PAPER: This guide highlights the changes business decision makers must make in order to develop a deeper understanding of customer preferences. Learn what it takes to improve business processes and increase your use of time-critical big data analytics.
Posted: 03 Sep 2015 | Published: 31 Oct 2013


The Best Vendors in the VoIP and Unified Communications Market
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, you'll discover a research-guided scorecard of the best vendors in the hosted VoIP and UC market.
Posted: 21 Apr 2015 | Published: 06 May 2014

8x8, Inc.

How System Telemetry can Optimize Universal Experience Management
sponsored by IR
WHITE PAPER: Access this guide to discover how telemetry data, when paired with other tools, can ensure that your unified communications systems perform to specification and meet service-level agreements.
Posted: 23 Oct 2015 | Published: 23 Oct 2015


Ovum: Business tips for using SMS and web chat
sponsored by
WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Feb 2011

Secure the Mobile Enterprise
sponsored by IBM
WHITE PAPER: As enterprises explore the use of mobile applications, new processes have to be built to secure these applications against compromise. This white paper addresses the unique risks associated with mobile devices, and the capabilities you should consider when building your roadmap to safeguarding data and applications.
Posted: 30 Jul 2015 | Published: 30 Jul 2015


Delivering Enterprise-Class, Browser-Based Unified Communications
sponsored by Oracle Corporation
WHITE PAPER: This white paper explains how you can institute browser-based communications without compromising security, reliability, or service quality using a web app controller. Deliver superior user experience for all end users and employees.
Posted: 02 Nov 2015 | Published: 02 Nov 2015

Oracle Corporation

Top 10 Things to Consider for Mobile Video Collaboration Success
sponsored by Avaya
WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
Posted: 14 Aug 2013 | Published: 31 Dec 2012


Top Ten Ways You Can Improve Communications with Video Conferencing
sponsored by LifeSize
WHITE PAPER: This resource explores the top ten benefits of using video conferencing to bring your globally dispersed team together anytime, anywhere to collaborate efficiently and effectively.
Posted: 19 Sep 2012 | Published: 19 Sep 2012


Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.
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