While mobility was once a growing telecommunications trend, it is now the norm. Nearly 70 percent of all workers in the United States are issued mobile phones by their employers.
Often, workers are allowed to choose the wireless device that they will use for business purposes. Since there is little platform and operating system standardization between mobile devices and corporate networks, IT departments are forced to issue what is often a third phone number for many workers.
Furthermore, corporate end users and IT professionals are frustrated with the usability of current enterprise application delivery solutions for mobile handsets.
Deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations. As a benefit, UC applications that enhance mobility can provide a significant return on investment (ROI) through improved workforce productivity.
Read this paper to learn about the benefits of UC deployment in conjunction with mobility solutions.