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CKO White Papers (View All Report Types)
 
Shadow IT: The Impact on Technical Support and the Opportunities for IT
sponsored by ServiceNow
WHITE PAPER: View this white paper now and uncover how businesses can support the growing movement of Shadow IT and see for yourself how to ensure that the need for efficient mobile computing doesn't impede the progress of your business.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

ServiceNow

How to tie learning to business impact
sponsored by ComputerWeekly.com
WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 09 Dec 2010

ComputerWeekly.com

Inside Look: Technical Support Services
sponsored by IBM
WHITE PAPER: This white paper discusses how you can leverage a technical support provider in order to reduce IT complexity, troubleshoot and repair problems faster, and mitigate downtime. Read on to uncover the benefits and ROI NetApp achieved by switching to this support strategy.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

IBM

Fault Tolerance Ease of Setup Comparison Guide
sponsored by NEC/INTEL
WHITE PAPER: This white paper compares two fault tolerant solutions – a hardware vs. a software solution - to determine which one is easier to set up. Learn which one required 36.6% fewer steps and needed fewer components.
Posted: 22 Mar 2016 | Published: 22 Mar 2016

NEC/INTEL

15 Popular IT and Business Certifications
sponsored by Global Knowledge
WHITE PAPER: This report reviews the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.
Posted: 30 Apr 2014 | Published: 30 Apr 2014

Global Knowledge

Strategies for the Modern Mainframe Environment: Skill Sustainability and Cost Reduction
sponsored by Global Technology Solutions Group
WHITE PAPER: In this expert white paper, you will determine if a lack of mainframe skill is limiting your ability to drive business innovation; you will also discover how to leverage your service partner's skills and processes to optimize IT costs and holistically reduce MIPS with 3 best practices.
Posted: 25 Feb 2016 | Published: 10 Feb 2016

Global Technology Solutions Group

15 Top-Paying Certifications for 2016
sponsored by Global Knowledge
WHITE PAPER: This article provides a review of the 15 top-paying certifications. Included is a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Global Knowledge

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Case Study: Modernizing Job Scheduling, IT Infrastructure Application & Workflow at Ocean Spray Cranberries
sponsored by ORSYP
WHITE PAPER: This case study highlights how one company created a service-oriented data centre to modernise and automate IT operations, infrastructure, processes and service delivery. Learn how your organisation can reduce hardware requirements and maintenance costs, replace or consolidate legacy products, automate disaster recovery processes and more.
Posted: 28 Jun 2012 | Published: 27 Jun 2012

ORSYP

Symantec Backup Exec Quick Recovery and Off-Host Backup Solutions for Microsoft Exchange Server 2003 and Microsoft SQL Server
sponsored by Symantec Corporation
WHITE PAPER: Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c...
Posted: 19 Nov 2007 | Published: 01 Mar 2007

Symantec Corporation
 
 
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