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CKOReports
 
Leveraging Talent
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Learn how to make the most of your IT workforce and how to nurture talent by following these strategies used by HR professionals.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

ComputerWeekly.com

The DevOps Mindset: Real-World Insights from Tech Leaders
sponsored by Rackspace
WHITE PAPER: This white paper contains insights from technology leaders on the trials and successes of collaboration between Development and Operations teams, and provides suggestions for companies looking to adopt the DevOps mindset.
Posted: 03 Sep 2014 | Published: 29 Aug 2014

Rackspace

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 15 May 2013 | Published: 31 Dec 2012

Webroot

How to Implement Change Management Processes and Ensure a Successful ITSM Project
sponsored by OnX USA LLC
EGUIDE: All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes.
Posted: 27 May 2011 | Published: 27 May 2011

OnX USA LLC

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by IBM and Crossview
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

IBM and Crossview

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Cloud & Outsourcing - Why Partnering Strategies Matter
sponsored by IBM
WHITE PAPER: Explore how outsourcing motivations have changed and why you should adapt your sourcing strategies to keep up.
Posted: 13 Sep 2013 | Published: 31 May 2013

IBM

SOA for Dummies 2nd IBM Limited Edition Mini eBook
sponsored by IBM
EBOOK: In this ebook, you’ll learn how to work smarter and optimize cost using the IBM Smart SOA approach.
Posted: 06 Oct 2009 | Published: 06 Oct 2009

IBM

Using HP Network Management to Improve IT Staff Efficiency and Reduce Costs for a Global Consumer Products Company
sponsored by Hewlett-Packard Company
CASE STUDY: Read this case study to see how a United States–based global consumer products company deployed HP Network Node Manager i (NNMi) to provide more visibility into the root cause of network faults and reduce the costs associated with hardware, software, and outside vendor support.
Posted: 23 Jun 2010 | Published: 23 Jun 2010

Hewlett-Packard Company
 
 
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