WHITE PAPER:This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.
WHITE PAPER:This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
WHITE PAPER:Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
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