All resources sponsored by:

Unisys

14 Matches
Edge for the Operations Support User
sponsored by Unisys
VIDEO:This video reveals a service management operations console that provides access to all the tools and information organizations need to quickly (and securely) address service requests and IT issues.
Posted: 11 Jun 2015 | Premiered: 11 Jun 2015
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Edge for the Mobile End User
sponsored by Unisys
VIDEO:This video features a service management solution that allows your mobile users to quickly and easily manage their service needs on the go—from any location and on any device.
Posted: 10 Jun 2015 | Premiered: 10 Jun 2015
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Edge for IT Leaders
sponsored by Unisys
VIDEO:This video explains how users can have access to end-to-end services and a cloud-based ITSM solution that features a real time business service impact dashboard.
Posted: 10 Jun 2015 | Premiered: 10 Jun 2015
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Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO:This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015
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Is Your ITAM Practice Aligned with Your ITSM Processes?
sponsored by Unisys
WHITE PAPER:In this white paper, discover an ITAM solution that plays a key role in improving the ITSM process.
Posted: 06 May 2015 | Published: 01 Mar 2014
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ITSM—Not By the Book
sponsored by Unisys
WHITE PAPER:This white paper provides five steps organizations can take in developing their ITSM implementation plans to meet their goal of reaching true Applied Service Management..
Posted: 06 May 2015 | Published: 01 Oct 2014
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When IT Service Management isn’t What it Could Be: The Importance of Kaizen in ITSM
sponsored by Unisys
WHITE PAPER:This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.
Posted: 06 May 2015 | Published: 01 Oct 2014
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Service Management Advisory Practice
sponsored by Unisys
WHITE PAPER:This white paper reveals how to tackle ITSM in the most efficient manner for your business.
Posted: 06 May 2015 | Published: 30 Sep 2014
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The Forrester Wave™: North American ITSM Implementation Services Providers,Q2 2014
sponsored by Unisys
WHITE PAPER:View this informative report, issued by Forrester, that helps firms select the most appropriate ITSM implementation services provider.
Posted: 06 May 2015 | Published: 30 Jun 2014
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New Methods to Improve your IT Service Management
sponsored by Unisys
WHITE PAPER:Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.
Posted: 05 May 2015 | Published: 05 May 2015
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The CIO Paradox: Delivering Better Services to the Enterprise
sponsored by Unisys
WHITE PAPER:This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
Posted: 04 May 2015 | Published: 04 May 2015
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Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER:Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015
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Edge Advisory and Consulting Services
sponsored by Unisys
WHITE PAPER:This whitepaper explores what it takes to drive more value from your ITSM tools and practices.
Posted: 30 Apr 2015 | Published: 30 Apr 2015
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Five Things Your IT Resources Should Be Telling You - And Aren't
sponsored by Unisys
WHITE PAPER:This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools.
Posted: 22 Jan 2009 | Published: 22 Jan 2009
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