This IDC white paper describes important infrastructure monitoring and management challenges facing IT managers today. It discusses how IT operations teams can improve end-to-end infrastructure performance and availability and work more efficiently by taking advantage of integrated infrastructure monitoring and analytics solutions.
This guide explores the challenges and failings of legacy service desks and newer service management platforms, and outlines five key requirements of service management success. Also inside, find critical questions to ask potential service management vendors.
This brief white paper explores a leading virtualization platform for building cloud infrastructures. Find out how this virtualization platform accelerates the shift to cloud computing for existing data centers and how it reinforces compatible public cloud offerings, forming the foundation for the industry's only hybrid cloud model.
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