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CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport sponsored by ComputerWeekly.com EZINE: Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit. Posted: 05 Aug 2020 \| Published: 13 Aug 2020 TOPICS: Cloud Computing \| Cloud Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| Security \| Security Audits

CW Nordics February 2019 sponsored by ComputerWeekly.com EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses. Posted: 15 Feb 2019 \| Published: 21 Feb 2019 TOPICS: Artificial Intelligence \| Cloud Computing \| Computer Hardware \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| Software Development Tools

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

2017 Salary Survey ANZ Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 12 Sep 2017 \| Published: 13 Sep 2017 TOPICS: Careers \| IT Departments \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Training

CW Middle East January-March 2020: Digital leads the way at Abu Dhabi oil giant sponsored by ComputerWeekly.com EZINE: In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries. Posted: 02 Jan 2020 \| Published: 09 Jan 2020 TOPICS: Artificial Intelligence \| Cloud Computing \| Cloud Storage \| Computer Industry \| IT Consulting Services \| IT Governance \| IT Management \| IT Services \| Project Management

CW Middle East Oct to Dec 2017 sponsored by ComputerWeekly.com EZINE: This year the Gitex event in Dubai had a focus on how technology is disrupting organisations across the Middle East. One of the main themes of discussion was smart cities and with Dubai recognised as a world leader, this was no surprise. Posted: 05 Oct 2017 \| Published: 12 Oct 2017 TOPICS: Computer Hardware \| Intelligent Databases \| Intelligent Networks \| Internet Applications Software \| Internet Infrastructure \| Internet Services \| Internet Usage \| IT Consulting Services \| IT Infrastructure \| IT Outsourcing Services \| IT Services \| IT Systems \| IT Workforce \| Networking \| Smart Appliances

Breaking the Tension Between IT and Security sponsored by VMware International Unlimited Company ANALYST REPORT: IT and security are currently in a bad marriage. Efforts must be made for the two to be more closely aligned for organizations to have future success. Forrester has reported that unifying and consolidating IT and security will make for fewer breaches, better reaction time to threats, and improved IT hygiene. Read their report to learn more. Posted: 12 Aug 2020 \| Published: 31 Jul 2020 TOPICS: Cybersecurity \| Information Management \| Information Security \| Information Technology End Users \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Network Security \| Security Best Practices \| Security Event Management \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Threats

Case Study: Keeping the Service Desk Up to Speed with Compliance sponsored by Serviceaide WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: IT Service Management \| IT Services

Escaping the Traditional Role of IT for Something Better sponsored by ServiceNow EBOOK: Open this eBook to learn how IT can escape its traditional role for a value-added role with the help of intelligent and automated toolkits – freeing up IT's time to focus on big-picture projects rather than toiling away on manual (and highly repetitive) maintenance tasks. Posted: 10 Oct 2018 \| Published: 10 Oct 2018 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

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