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150 Ways to Automate Service Management sponsored by Samanage WHITE PAPER: Opportunities for automation can spring up throughout the organization – if you know where to look. Keep reading to learn over 150 ways service automation can be integrated within your organization, from IT to HR. Posted: 13 Aug 2018 \| Published: 13 Aug 2018 TOPICS: IT Asset Management \| IT Departments \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Nordics August 2018 sponsored by ComputerWeekly.com EZINE: In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured. Posted: 17 Aug 2018 \| Published: 23 Aug 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Management \| Intelligent Databases \| Intelligent Networks \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Security \| Security Software \| Security Systems \| Security Threats \| Terrorism

What's Next for Hyper-converged Infrastructure? sponsored by VMware Pulse WHITE PAPER: Read this white paper to find out how HCI applies to these new use cases, which include multi-cloud and edge computing. Read on to learn why these cases will continue to benefit from HCI in 2019 and beyond. Posted: 20 Nov 2018 \| Published: 31 Aug 2018 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Systems

The Starting Line of Service Management sponsored by Samanage WHITE PAPER: What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog. Posted: 14 Aug 2018 \| Published: 14 Aug 2018 TOPICS: Help Desk Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

5 Reasons Why Your Service Catalog Isn't Delivering sponsored by Espressive WHITE PAPER: When users interact with an IT service catalog, they expect a similar experience to what they would get from an online retailer. In this guide, uncover the five most unproductive aspects present in typical IT service catalogs –and find out how to turn your catalog's user experience on its head in response. Posted: 01 Nov 2018 \| Published: 01 Nov 2018 TOPICS: Help Desk Management \| Help Desks \| IT Service Centers \| IT Service Management \| IT Services

The Evolving E-Commerce Consumer Journey sponsored by ChannelAdvisor RESOURCE: In this resource, find out how a cloud-based e-commerce platform can enable retailers and branded manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels to transform the consumer journey. Posted: 03 Oct 2018 \| Published: 03 Oct 2018 TOPICS: Consumer Market \| Customer Service \| eCommerce \| eCommerce Services \| eCommerce Software \| Enterprise \| Enterprise Search Software

Escaping the Traditional Role of IT for Something Better sponsored by ServiceNow WHITE PAPER: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks. Posted: 10 Oct 2018 \| Published: 10 Oct 2018 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Benelux ezine August 2018 sponsored by ComputerWeekly.com EZINE: It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology". Posted: 03 Aug 2018 \| Published: 09 Aug 2018 TOPICS: Cloud Computing \| Cloud Security \| Cloud Storage \| Computer Crimes \| Computer Industry \| Cybersecurity \| IT Consulting Services \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems \| Networking \| Security \| Security Systems \| Security Threats \| Smart Appliances

Monitoring Business Critical Big Data Applications on FlexPod sponsored by Centerity RESOURCE: Access this resource to view the technical details and benefits of Centerity Monitor, which has real-time IT operational analytics with systemic health views and live statuses of key business processes to provide transparency, control, and measurable service level status for SAP HANA and Hadoop. Posted: 24 Apr 2018 \| Published: 24 Apr 2018 TOPICS: CIOs \| Data Centers \| Data Management \| Data Management Software \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| SAP (Product)

The First Steps Towards Hybrid IT sponsored by Hewlett Packard Enterprise WHITE PAPER: Continue reading to learn how to take the first steps towards building a hybrid IT infrastructure of your own, and how to determine which bits and pieces you'll need to align with business goals, take advantage of disruptive technology, and more. Posted: 17 Jul 2018 \| Published: 17 Jul 2018 TOPICS: Hybrid clouds \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Systems

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