Computer Weekly – 28 March 2017: Making the UK fit for 5G
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we look at the government's new 5G strategy and assess whether it's enough to stimulate development of next-generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data. And we examine how to prevent the move to DevOps from harming work-life balance. Read the issue now.
Posted: 27 Mar 2017 | Published: 28 Mar 2017
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Case Study: Empowering Your Help Desk for Success
sponsored by Serviceaide
WHITE PAPER:
An ineffective help desk system can be a major pain point for businesses, and their customers, too. Learn more about one company redefined their help desk strategy with the help of an intelligent service management solution, increasing customer satisfaction and delivering numerous efficiency benefits.
Posted: 16 Apr 2018 | Published: 16 Apr 2018
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IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
EBOOK:
You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 19 Jan 2018 | Published: 19 Dec 2017
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The Implications of GDPR on IT Service Management
sponsored by Perspectium
WHITE PAPER:
As GDPR reshapes data privacy and data portability regulations, IT service management will take a leading role in meeting new compliance standards. Learn how to keep your ITSM strategy synced with these regulations and the areas of IT that will be impacted most.
Posted: 28 Mar 2018 | Published: 28 Feb 2018
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How to Meet the Growing Demands and Challenges of IT
sponsored by Rackspace
RESOURCE:
This infographic offers a clear perspective on four factors to consider when outsourcing your IT. Download now to meet your business demands with a broker model that will reduce shadow IT through self-serve provisioning, and 3 more.
Posted: 19 Oct 2017 | Published: 19 Oct 2017
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Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
WHITE PAPER:
An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018
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Case Study: Using Intelligent Services to Revamp ITSM
sponsored by Serviceaide
WHITE PAPER:
An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.
Posted: 13 Apr 2018 | Published: 13 Apr 2018
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Focus: Enterprise digital transformation
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide we look at how businesses can stay on track through collaboration, innovation, listening to user needs and partnering with suppliers.
Posted: 30 May 2017 | Published: 30 May 2017
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Delivering Success as a Service with SIAM
sponsored by Perspectium
CASE STUDY:
As a service provider, maintaining economies of scale is crucial to your business. Learn how a service management solution can ensure that your company doesn't fall behind.
Posted: 29 Mar 2018 | Published: 29 Mar 2018
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Infrastructure as Code, Demystifying the Cloud Service API Top IT's DevOps Challenges
sponsored by Datera
EGUIDE:
Learn how to overcome IT's top DevOps challenges—including infrastructure automation and the risks cloud service APIs pose. Additionally, you'll gain a developer's perspective on creating agile Docker containers for DevOps, with varied approaches storage vendors take in managing them.
Posted: 16 Jan 2017 | Published: 11 Jan 2017
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