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Nampa School District's ITSM Success Story
sponsored by Serviceaide
CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Make Your IT Events Less Eventful
sponsored by Splunk
WHITE PAPER: The complexity of modern IT environments is leaving IT with apps that flood them with events, false positives, and useless alerts. IT needs tools that enable them to identify and solve the issues that matter most. Access this white paper to learn how deploying an event analytics tool eases this task with data-driven insights.
Posted: 26 Jan 2018 | Published: 19 Dec 2017

Splunk

Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Teaching an Elephant to Dance: Evolving Teams, Processes, and Applications
sponsored by Red Hat
EBOOK: This e-book helps you effectively control your digital transformation initiatives using DevOps methodologies, and, should you choose, microservices. Read on to learn how microservices can overcome the fallacies of distributed computing, and ensure your systems are agile, process-driven, and adaptive.
Posted: 08 Feb 2018 | Published: 31 Dec 2017

Red Hat

Computer Weekly –11 April 2017: Virtual reality in healthcare
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how virtual reality technology is starting to be used to improve healthcare. We examine the new tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP's recent court case over indirect access. Read the issue now.
Posted: 10 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 15 Nov 2019 | Published: 19 Nov 2019

ComputerWeekly.com

MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE: In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019

MicroScope

ITSM and Digital Transformation – Where Are We?
sponsored by Serviceaide
WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.
Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

Serviceaide

Political Turmoil Threatens Global IT Services Sector
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the threats to the global IT services sector caused by the political turmoil in the US and UK. Home Office IT chief Sarah Wilkinson discusses digital transformation in a large government department. And we find out how business leaders need to improve their digital skills. Read the issue now.
Posted: 15 May 2017 | Published: 16 May 2017

ComputerWeekly.com

How to Get the Highest Price for Your MSP Business
sponsored by Asigra
WEBCAST: In the following video, George Crump, Lead Analyst at Storage Switzerland, and Eran Farajun, Executive VP at Asigra, strategize how MSPs can get the highest price for their business and establish consistent MRR. Tune in for their essential takeaways and to learn how to bring even more value to your MSP.
Posted: 18 Dec 2019 | Premiered: Sep 30, 2019

Asigra
 

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