Telephony Reports

Lumber Company Cuts Customer Delays down to Size
sponsored by Cisco Systems, Inc.
CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
Posted: 22 Feb 2008 | Published: 01 Jan 2006

Cisco Systems, Inc.

Hilton Reservations Worldwide
sponsored by Aspect
CASE STUDY: Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
Posted: 28 Mar 2008 | Published: 01 Sep 2007

Aspect

Digital Disruption Index – from experimentation to transformation
sponsored by TechTarget ComputerWeekly.com
RESEARCH CONTENT: Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
Posted: 08 Feb 2021 | Published: 30 May 2018

TechTarget ComputerWeekly.com

Guide to Bandwidth Expansion
sponsored by Motorola Solutions
WHITE PAPER: This guide reviews the shift in the dynamics of competitor activity and evolving services which are creating the pressing need for operators to generate more bandwidth.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola Solutions

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Addressable Advertising Opportunities for Network Operators
sponsored by Motorola Solutions
WHITE PAPER: This paper provides an overview of advanced advertising opportunities and outlines Motorola's commitment to targeted video advertising.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola Solutions

Avaya Unified Communications Can Reduce Cell Phone Expenses
sponsored by Avaya Inc.
WHITE PAPER: By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.

Plug & Play™ Gigabit Ethernet Media Conversion Module
sponsored by Transition Networks, Inc.
PRODUCT LITERATURE: The Plug & Play Universal Systems Media Converter Module offers the best of both worlds - easy fiber optic scalability and future proofing with today's cost-effective copper electronics.
Posted: 29 Nov 2013 | Published: 05 Sep 2008

Transition Networks, Inc.

Sending Faxes in Real-time over an IP Network
sponsored by GFI Software
PRODUCT LITERATURE: This technical white paper gives an introduction to fax over Internet Protocol (FoIP) and explains the various usages and advantages of FoIP.
Posted: 25 Jun 2007 | Published: 01 Jun 2007

GFI Software

Migration to DOCSIS 3.0
sponsored by Motorola Solutions
WHITE PAPER: Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola Solutions