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Moving to the Cloud: Why Your Phone System is a Great Place to Start sponsored by Mitel Networks Limited WHITE PAPER: Download this white paper to find out the 4 reasons why starting your journey to the cloud via your business communications needs makes sense. Posted: 22 Jan 2019 \| Published: 22 Jan 2019 TOPICS: Cloud Computing \| Cloud Management \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging

Desk Phones or Softphones? It Depends sponsored by AudioCodes WHITE PAPER: In this white paper, learn about difference scenarios companies may deal with when selecting phones for employees, and which types of phones are the best choice for each scenario. Posted: 24 Jan 2019 \| Published: 24 Jan 2019 TOPICS: Network Appliances \| Network Architectures \| Network Best Practices \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems

The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivity sponsored by Fuze WHITE PAPER: Learn why many organizations are ditching their legacy unified communications for cloud-based UC. Posted: 11 May 2017 \| Published: 30 Dec 2016 TOPICS: Cloud Computing \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Telephones \| Telephony Services \| Telephony Systems

Special Report on Cisco sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy. Posted: 17 Jan 2014 \| Published: 17 Jan 2014 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Data Center Management \| Data Center Networking \| Data Centers \| Ethernet Switches \| IP \| IP Phones \| IP Services \| Network Appliances \| Network Applications Software \| Network Architectures \| Network Best Practices \| Network Convergence \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Monitoring Software \| Network Service Providers \| Routers \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Services \| Telecommunications Software \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging

8 Reasons UCaaS Providers Should Modernize Their IP Device Portfolios sponsored by Avaya WHITE PAPER: While claims of the "death" of the IP desktop phone are far from reality, devices deployed in the office do need an upgrade eventually. In this Frost & Sullivan research report, find out why modern IP devices continue to be important and how Avaya rises to the occasion by providing a broad array of communications endpoints options. Posted: 01 Feb 2019 \| Published: 01 Feb 2019 TOPICS: Network Architectures \| Network Best Practices \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Top 10 Considerations for Deploying Lync on Smartphones and Tablets sponsored by Aruba Networks WHITE PAPER: Microsoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets. Posted: 04 Dec 2013 \| Published: 04 Dec 2013 TOPICS: Network Infrastructure \| Network Management \| Network Managers \| Network Security \| Networking \| Telephony Services \| Telephony Systems

Hilton Reservations Worldwide sponsored by Aspect CASE STUDY: Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. Posted: 28 Mar 2008 \| Published: 01 Sep 2007 TOPICS: Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Experience \| Customer Service \| Hospitality Industry \| Telephony Services \| Workforce Management \| Workforce Management Software

SIP Management: Top benefits and potential challenges sponsored by Metaswitch Networks EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. Posted: 27 Sep 2011 \| Published: 27 Sep 2011 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Best Practices \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

7 Secrets of Successful Small Business Communications sponsored by RingCentral WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems. Posted: 17 Feb 2014 \| Published: 17 Feb 2014 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals. Posted: 17 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

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