Telephone Services

WHITE PAPER: Remote working has been seen as a critical enabler of business and economic continuity during the Covid-19 pandemic. However, in order to enable a successful remote work program, organizations need to ensure good communication. In this white paper, explore key considerations you should look for in a communications solution.

Posted: 28 Sep 2020 | Published: 28 Sep 2020

RESOURCE: Many of your business applications have already migrated to the cloud. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. In the blog post, learn about the benefits of moving to the cloud with Zoom Phone.

Posted: 08 Oct 2020 | Published: 04 Feb 2020

EGUIDE: Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.

Posted: 16 Oct 2013 | Published: 16 Oct 2013

WHITE PAPER: Learn why many organizations are ditching their legacy unified communications for cloud-based UC.

Posted: 11 May 2017 | Published: 30 Dec 2016

CASE STUDY: Professionals who are part of an organization looking to implement a comprehensive, all-in-one enterprise collaboration and communications platform should read this case study. Use it to learn how an industry-leading software provider was able to migrate to such a platform with full voice calling services in only two weeks.

Posted: 20 Jul 2020 | Published: 20 Jul 2020

CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.

Posted: 22 Feb 2008 | Published: 01 Jan 2006

WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

Posted: 13 Dec 2010 | Published: 13 Dec 2010

WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.

Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

CASE STUDY: Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.

Posted: 28 Mar 2008 | Published: 01 Sep 2007

VIDEOCAST: This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.

Posted: 01 Sep 2011 | Premiered: Sep 1, 2011