Open Group technical document: IT Specialist Certification Accreditation Policy
sponsored by ComputerWeekly.com
WHITE PAPER:
A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.
Posted: 20 Oct 2011 | Published: 22 Oct 2010
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CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements
sponsored by ComputerWeekly.com
WHITE PAPER:
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.
Posted: 20 Oct 2011 | Published: 22 Oct 2010
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CW+: Overview of the Open Group Security Forum
sponsored by ComputerWeekly.com
WHITE PAPER:
The Security Forum is a membership group of security experts from both the customer and supply sides of industry, government, and academia, who share a common aim to raise confidence levels in IT business operations.
Posted: 20 Oct 2011 | Published: 19 Oct 2010
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CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements
sponsored by ComputerWeekly.com
WHITE PAPER:
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.
Posted: 20 Oct 2011 | Published: 21 Oct 2010
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Web Services Security: What's Required to Secure a Service-Oriented Architecture
sponsored by Oracle Corporation
WHITE PAPER:
This white paper details a holistic approach for Service Orientated Architecture (SOA) security using additional, application-level industry standards to secure web services and multi-step transactions in a SOA environment.
Posted: 16 Mar 2009 | Published: 01 Jan 2008
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Agile Development: Quickly Create Applications and System Enhancements
sponsored by ServiceNow
CASE STUDY:
Agile transformation must start somewhere, and at UW Health it was their ITSM Team. Over a two-year period, they completely reloaded the entire ServiceNow platform — which went from being a cumbersome tool to a valued asset. Learn about UW’s experience in this case study.
Posted: 20 Nov 2019 | Published: 20 Nov 2019
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Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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The MSP’s Guide to Field Service
sponsored by Field Nation
WHITE PAPER:
Download the following guide to discover how MSPs like yourself can leverage a contingent workforce to reduce costs and risk, increase work order efficiency, and expand operations with greater flexibility than ever.
Posted: 28 Oct 2019 | Published: 28 Oct 2019
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The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012
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Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011
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