Optimising your OmniPayments: Consumers, payments and the future
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.
Posted: 19 Sep 2013 | Published: 19 Sep 2013
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DigiWorld Yearbook
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
IDATE's DigiWorld Yearbook provides an annual analysis of the recent developments shaping the telecoms, internet and media markets, identifying major global trends and scenarios.
Posted: 18 Dec 2015 | Published: 18 Dec 2015
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5 Ways Extreme Networks Delivers Digital-First Networking for Retail
sponsored by Extreme Networks
WHITE PAPER:
Creating meaningful connections with your customers can be incredibly difficult – both in-store and online. Discover 5 ways that Extreme Networks is trying to help retailers overcome their unique IT pain points and achieve digital transformation goals.
Posted: 07 May 2019 | Published: 07 May 2019
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CW Special report on Capgemini
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This 8 page special report from Computer Weekly offers a critical assessment of Capgemini, its strategy, products and services and financial performance. Packed with graphs and charts it is essential reading for anyone thinking of working with Capgemini.
Posted: 24 Aug 2012 | Published: 24 Aug 2012
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Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER:
While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006
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Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now.
Posted: 19 Nov 2012 | Published: 20 Nov 2012
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How retailers can manage customer data collection to decrease fraud
sponsored by SonicWALL
EGUIDE:
This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities.
Posted: 07 Mar 2011 | Published: 07 Mar 2011
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Computer Weekly – 8 October 2013: High street retailers fight back with multi-channel IT
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, high street retailers are fighting back against online rivals by using IT to support multi-channel customers – and Tesco's marketing chief explains how it works at the UK's biggest supermarket. Also, we ask how revelations about internet surveillance affect the protection of corporate information. Read the issue now.
Posted: 07 Oct 2013 | Published: 07 Oct 2013
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Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience
sponsored by Wipro
WHITE PAPER:
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.
Posted: 17 Dec 2009 | Published: 17 Dec 2009
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Meeting the Demands of the Smarter Consumer
sponsored by IBM
WHITE PAPER:
IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.
Posted: 25 Aug 2010 | Published: 25 Aug 2010
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