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The Secrets of Seamless Retailing Success sponsored by ComputerWeekly.com RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: eCommerce \| eCommerce Services \| Loyalty Programs \| Personalization \| Retail Channels \| Retail Trade Industry \| Social Computing \| Social Networking \| Web Development \| Web Enablement

Solving Modern Retail Challenges in the Cloud sponsored by Intrado WHITE PAPER: Download this white paper to explore the business benefits of using a UC platform through 6 real-world case studies, and learn about a UCaaS platform that enables you to link colleagues, employees and suppliers anywhere, through IM, voice, contact center and more. Posted: 11 Dec 2018 \| Published: 11 Dec 2018 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| CRM \| Network Architectures \| Network Best Practices \| Retail Channels \| Retail Trade Industry \| Unified Messaging

Computer Weekly – 23 July 2019: How Apollo 11 influenced modern computing sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, on the 50th anniversary of the Moon landings we look at the influence Apollo 11 had on modern hardware and software. Our latest buyer's guide examines data protection. And we find out how retailers with physical stores are using technology to respond to the rise of online shopping. Read the issue now. Posted: 19 Jul 2019 \| Published: 23 Jul 2019 TOPICS: CIOs \| Compliance Best Practices \| Data Governance \| Data Management \| Data Security \| Data Storage \| Education Industry \| Educational Software \| Enterprise Systems \| Laws \| Privacy Rights \| Retail Trade Industry \| Service Level Management

Thetrainline.com: Datacentre Transformation sponsored by ComputerWeekly.com PRESENTATION: Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud. Posted: 29 May 2012 \| Published: 29 May 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Center Consolidation \| Data Center Management \| Data Centers \| Retail Trade Industry \| Service Level Management \| Testing \| Virtual Machine \| VMware

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense sponsored by Silverpop Systems Inc. an IBM Company WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. Posted: 08 Aug 2008 \| Published: 01 Jan 2007 TOPICS: CRM \| Customer Service \| Email Marketing \| Messaging Software \| Online Shopping \| Outsourcing \| Personalization \| Retail Trade Industry \| Sales \| Shopping Cart Software

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought sponsored by IBM WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. Posted: 14 May 2008 \| Published: 01 Sep 2007 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service Best Practices \| Data Centers \| Demographic Profiles \| Food and Beverage Industry \| Retail Channels \| Retail Trade Industry \| Supply Chains

Computer Weekly – 6 August 2013: Tech startups inspiring retail IT innovations sponsored by ComputerWeekly.com EVENT: In this week's Computer Weekly, we talk to department store John Lewis about working with tech startups to improve its multichannel retail strategy. As PC sales slump, we hear from companies moving to non-Windows devices. And the final part of our buyer's guide to data management looks at the benefits of predictive analytics. Posted: 02 Aug 2013 \| Published: 06 Aug 2013 TOPICS: Retail Channels \| Retail Trade Industry \| Windows

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry

CW Europe – Forecast: Cloudy with Dry Spells sponsored by ComputerWeekly.com EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage. Posted: 09 Feb 2016 \| Published: 08 Feb 2016 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Storage \| Flash Erasable Programmable Read Only Memory \| Flash Memory \| Flash Read Only Memory \| IT Outsourcing Services \| IT Services \| Retail Channels \| Retail Trade Industry \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Management Software \| Storage Media \| Storage Networking Industry Association \| Storage Optimization \| Storage Provisioning \| Storage Replication \| Storage Replication Services \| Storage Replication Software \| Storage Resource Management \| Storage Resource Management Software \| Storage Security \| Storage Service Providers \| Storage Spending \| Storage Standards \| Storage Strategy for Virtual Data Centers \| Storage Switches \| Storage Systems \| Storage Virtualization \| Storage Virtualization Software \| Supplier Management \| Supplier Relationship Management

IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting sponsored by IBM WHITE PAPER: This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise. Posted: 10 Apr 2013 \| Published: 31 Mar 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| Cloud Computing \| Customer Data Management \| Customer Satisfaction \| Data Analytics \| Predictive Analytics \| Predictive Analytics Software \| Retail Trade Industry \| Small Businesses \| SMBs

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