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CW Special report on Capgemini sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This 8 page special report from Computer Weekly offers a critical assessment of Capgemini, its strategy, products and services and financial performance. Packed with graphs and charts it is essential reading for anyone thinking of working with Capgemini. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Application Life-Cycle Management \| Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Business Performance Management \| Business Process Management \| Cloud Computing \| Consultants \| Consulting Services Industry \| Consumer Market \| Energy Industries \| Enterprise Resource Management \| Financial Services Industry \| Government Agencies (non-U.S.) \| Logistics Outsourcing Services \| Outsourcing \| Public Sector \| Retail Trade Industry \| Supply Chain Automation \| Supply Chain Integration \| Systems Integration \| Systems Testing \| Testing

Black Friday, Cyber Monday, and the Future of Commerce sponsored by DMI Inc EBOOK: In this e-book from DMI, learn about the 4 key areas your retail organization should be refining in order to make this year's Black Friday and Cyber Monday a complete success. Posted: 18 Sep 2019 \| Published: 31 Dec 2018 TOPICS: Customer Data Management \| Customer Retention \| Customer Satisfaction \| Customer Service Best Practices \| eCommerce \| Retail Trade Industry \| Sales \| Sales and Marketing Software

Mobile NFC in Retail sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This report from the GSMA explains the opportunities for NFC Mobile communications in retail. Posted: 09 Nov 2012 \| Published: 01 Nov 2012 TOPICS: Mobile CRM \| Mobile Payments \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Payment Processing \| Retail Trade Industry \| Smart Appliances \| Smart Phones

The NFC Retail Opportunity sponsored by ComputerWeekly.com ANALYST REPORT: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing for senior IT professionals on the opportunities for NFC mobile payment technology, markets and trends. Posted: 29 May 2012 \| Published: 30 May 2012 TOPICS: eCommerce \| eCommerce Services \| Emerging Technologies \| Mobile Payments \| Retail Banking Services \| Retail Trade Industry \| Smart Phones

The Technology Industry 2016 sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Most permanent IT professionals have seen their salaries rise over the past four years, and 15% are reporting pay rises of more than 10%, the Computer Weekly/Mortimer Spinks 2016 survey reveals. Posted: 05 Feb 2016 \| Published: 05 Feb 2016 TOPICS: Customer Satisfaction \| Human Resources Management \| IT Industry \| IT Systems \| IT Workforce \| Retail Trade Industry \| Salaries and Wages \| Security \| Security Policies \| Travel Industry \| Workforce Planning

Meeting the Demands of the Smarter Consumer sponsored by IBM WHITE PAPER: IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want. Posted: 25 Aug 2010 \| Published: 25 Aug 2010 TOPICS: Consumer Applications Software \| Consumer Market \| Consumer Search Software \| Market Research \| Market Trends \| Marketing \| Marketing Information Systems \| Retail Banking Services \| Retail Channels \| Retail Trade Industry

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry

Item-level RFID Tagging and the Intelligent Apparel Supply Chain sponsored by Motorola, Inc. WHITE PAPER: This paper provides an overview of item-level radio frequency identification (RFID) tagging in the apparel supply chain. It explains the evolution of RFID technology and details key benefits when utilized by retailers, distribution and logistics providers, and manufacturers. Posted: 16 Feb 2011 \| Published: 16 Feb 2011 TOPICS: Customer Service \| Distribution \| Inventory Management \| Loss Prevention \| Retail Trade Industry \| RFID \| Supply Chains

Case Study: KFC POS System Serves Great Service sponsored by Toshiba CASE STUDY: KFC, the global fast food chain, was upgrading to a new software platform, and they needed to upgrade its existing point-of-sale (POS) equipment that would support the new software regulations. In this brief case study, find out which POS system KFC ultimately chose, and discover the benefits they experienced from the hardware upgrade. Posted: 09 May 2014 \| Published: 31 Dec 2013 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Hardware \| POS \| Retail Trade Industry

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense sponsored by Silverpop Systems Inc. an IBM Company WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. Posted: 08 Aug 2008 \| Published: 01 Jan 2007 TOPICS: CRM \| Customer Service \| Email Marketing \| Messaging Software \| Online Shopping \| Outsourcing \| Personalization \| Retail Trade Industry \| Sales \| Shopping Cart Software

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