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EBOOK: You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.

Posted: 05 Oct 2010 | Published: 05 Oct 2010

WHITE PAPER: The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.

Posted: 03 Apr 2009 | Published: 01 Aug 2008

WHITE PAPER: This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.

Posted: 05 Jan 2010 | Published: 01 Dec 2009

WHITE PAPER: We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

RESOURCE: This PDF download contains source documents showing how the UK approved export licences to Gamma International UK to supply sophisticated mobile phone surveillance equipment, known as IMSI catchers, to the Republic of Macedonia.

Posted: 23 Nov 2017 | Published: 23 Nov 2017

WHITE PAPER: Most developers write their own code, but also integrate third-party components into their application to save time and effort. This paper explains some strategies that will help to secure applications from vulnerable open source components.

Posted: 03 Aug 2018 | Published: 03 Aug 2018

RESEARCH CONTENT: This Forrester Research report provides a 27-criteria evaluation of strategic portfolio management tools and identifies 13 of the platforms leading the pack. Find out how to make an informed decision about your portfolio management software so that you can support your Agile and digital transformation initiatives.

Posted: 22 Jan 2018 | Published: 20 Sep 2017

EGUIDE: Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?

Posted: 17 Aug 2017 | Published: 17 Aug 2017

EGUIDE: Blockchain deployments are rapidly becoming mainstream. Nearly 40% of respondents' companies are deploying blockchain technology, rising to 57% amongst companies with over 20,000 employees. In part, this is due to increased awareness and understanding of what blockchain entails, particularly at Founder/CEO level.

Posted: 01 Aug 2017 | Published: 01 Aug 2017

EGUIDE: In this expert e-guide, we explore how to simplify your cloud app experience with technologies like Azure. Find out how to improve cloud development initiatives, and delve down into topics like cloud services for serverless computing, AI, and containers.

Posted: 02 Jan 2018 | Published: 29 Dec 2017