RSS

RSS Reports
E-Book: Leveraging Web 2.0 and Social Media in CRM Programs
sponsored by SAP America, Inc.
EBOOK: You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
Posted: 05 Oct 2010 | Published: 05 Oct 2010

SAP America, Inc.

The Art, Act and Science of Knowing
sponsored by SAS
WHITE PAPER: We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

To Block or Not. Is that the Question?
sponsored by Palo Alto Networks
WHITE PAPER: This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.
Posted: 05 Jan 2010 | Published: 01 Dec 2009

Palo Alto Networks

Making Web 2.0 Work for Your Enterprise: IT Deployments
sponsored by Oracle Corporation
WHITE PAPER: The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation