Building A World-Class Customer Journey
sponsored by Liongard
EBOOK:
In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021
|
|
|
Dell EMC Negotiations Guide
sponsored by ClearEdge
WHITE PAPER:
These days, it's getting harder and harder to get a good deal from Dell EMC—even if you grow your investment. They're increasingly successful at locking their customers in and eliminating negotiation leverage. This critical resource provides a proven blueprint to get competitive pricing.
Posted: 14 Sep 2021 | Published: 31 Dec 2020
|
|
|
Negotiating with Salesforce
sponsored by ClearEdge
WHITE PAPER:
Negotiating with Salesforce is more than a test of wills. Even fierce negotiators undermine their chances of winning without advanced planning and a disciplined approach. This guide provides a detailed set of best practices.
Posted: 10 Sep 2021 | Published: 10 Sep 2021
|
|
|
Negotiating with Microsoft
sponsored by ClearEdge
WHITE PAPER:
Negotiating with Microsoft can be a grueling, uphill battle. Before the ink is even dry on your last agreement, Microsoft's sales team is already implementing their playbook designed to eliminate your leverage and increase their revenue in your next deal. This guide provides detailed best practices to level the playing field
Posted: 10 Sep 2021 | Published: 10 Sep 2021
|
|
|
Cisco Negotiations Guide
sponsored by ClearEdge
WHITE PAPER:
Cisco solutions are entrenched in most organizations which can give their sales teams the upper hand in negotiations. Many customers overpay. But there's hope. This eGuide walks you through a 4-point plan to negotiate the best deal.
Posted: 14 Sep 2021 | Published: 14 Sep 2021
|
|
|
CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits
sponsored by ComputerWeekly.com
EGUIDE:
Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.
Posted: 04 Dec 2020 | Published: 04 Dec 2020
|
|
|
Rightsizing Your Adobe Spend
sponsored by ClearEdge
WHITE PAPER:
If you size your investments with Adobe incorrectly, you may face lost negotiating leverage or punitive true-up fees. This detailed guide provides examples of the financial impact of forecasting incorrectly, a 4-point plan to accurately assess current usage and forecast future licensing needs, and more.
Posted: 10 Sep 2021 | Published: 10 Sep 2021
|
|
|
Negotiating with Workday
sponsored by ClearEdge
WHITE PAPER:
Workday's approach to pricing and licensing can limit your flexibility and negotiating position in purchases but there are still critical opportunities and pitfalls to navigate to find your way to a better deal. This helpful guide is packed with actionable advice.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
|
|
|
Get closer to self-healing enterprise IT operations management with AI-Powered Service Operations
sponsored by ServiceNow
WHITE PAPER:
Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing.
Posted: 07 Apr 2021 | Published: 07 Apr 2021
|
|
|
An SRE journey to AIOp
sponsored by IBM
WHITE PAPER:
Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
|
|
|
|
|
|
